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Community Outreach Liaison

1 month ago

Letchworth, Hertfordshire, United Kingdom Daniel Owen Ltd Full time

Job Description:

We are seeking a Community Outreach Liaison to join our team at Daniel Owen Ltd. This role involves working closely with tenants to arrange work schedules, ensuring that repair works are completed efficiently and effectively.

The successful candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike. A valid driving license is also essential for this role, as you will be required to travel to various locations throughout the day.

Main Responsibilities:

  • Facilitate community outreach services to meet tenant needs
  • Ensure effective communication between operatives and tenants regarding work progress
  • Re-schedule jobs in case of operative absences and communicate changes to tenants
  • Write letters to tenants affected by works in conjunction with supervisors and the PR & Comms team

About the Role:

This is an exciting opportunity to join our dynamic team at Daniel Owen Ltd, where you will play a vital role in delivering an efficient and effective service to our customers. With a competitive salary of £14.09 per hour (PAYE), this is an attractive offer for anyone looking to develop their skills and experience in customer service.