Operations Support Team Member
3 weeks ago
Mainstay Facilities is seeking an experienced Operations Support Team Member to join our team. As a key member of our Operations team, you will play a vital role in supporting the Service Desk Manager and team in delivering exceptional customer service.
Your Key Responsibilities
In this role, you will be expected to:
- Manage Works Orders using the Maximo CAFM system.
- Handle incoming calls, generate work instructions for Maintenance Engineers, and allocate tasks to operatives or subcontractors.
- Monitor task progress, update work orders, and keep customers informed throughout the process.
- Closing out work orders within the required SLA, ensuring all fields are completed accurately.
- Verify accuracy and timely submission of technicians' paperwork, including service reports and timesheets.
- Prepare monthly client statistics and reports for contract managers.
- Plan and schedule reactive works for engineers and organise PPM tasks for the forthcoming month.
Our Ideal Candidate
We are looking for a motivated and customer-focused individual with a strong understanding of asset management principles and maintenance techniques. Proficiency in Microsoft Office and experience using a CAFM system are essential. Additionally, you should possess excellent organisational and time management skills, as well as a collaborative and approachable manner.
Salary and Benefits
We offer a competitive salary of £44,000 - £59,000 per annum, depending on experience, as well as opportunities for career progression and professional development.
-
Care Team Member
2 months ago
Westhill, Aberdeenshire, United Kingdom Sanctuary Group Full timeAt Sanctuary Group, we prioritize the delivery of high-quality care services that cater to the unique needs of our residents. Our team of dedicated professionals is committed to providing personalized support and care that enhances the lives of those in our care.Job OverviewThis role involves working as part of a collaborative team to deliver exceptional...
-
Night Audit Team Member
4 weeks ago
Westhill, Aberdeenshire, United Kingdom Holiday Inn - Aberdeen West Full timeAbout the JobThe Night Auditor plays a crucial role in the overnight operations of Holiday Inn - Aberdeen West, ensuring that all guest accounts are accurate and up-to-date. As a key member of the front desk team, you will be responsible for handling guest transactions, resolving any issues that may arise, and providing exceptional customer service to our...
-
Dementia Care Assistant
2 weeks ago
Westhill, Aberdeenshire, United Kingdom Sanctuary Group Full timeAt Sanctuary Group, we strive to create an inclusive environment where everyone feels valued and supported. As a Dementia Care Assistant - Team Member, you will play a vital role in delivering person-centered care and support to individuals living with dementia.About the RoleYou will work in our Park Lodge Care Home in Aberdeen, supporting residents with...
-
Personnel Operations Coordinator
3 weeks ago
Westhill, Aberdeenshire, United Kingdom IKM Testing UK Full timeIKM Testing UK is seeking a highly organised Personnel Operations Coordinator to join our team. As a key member of our operations department, you will be responsible for coordinating personnel movements and providing administrative support.In this role, you will work closely with our operations team to ensure that all personnel requirements are met, and that...
-
Field Operations Support Lead
3 weeks ago
Westhill, Aberdeenshire, United Kingdom IKM Testing UK Full timeJob Description:As an Operations Coordinator Specialist, you will be responsible for:Coordinating field personnel and planning equipment and resources.Contributing to the successful execution of projects.Maintaining accurate records and reporting.Providing support to the operations manager.Skills and Qualifications:Prior experience within the Oil and Gas...
-
Operational Services Assistant
3 weeks ago
Westhill, Aberdeenshire, United Kingdom Mainstay Facilities Full timeWe are seeking an Operational Services Assistant to join our team at Mainstay Facilities. As a key member of our service desk, you will provide exceptional support to clients and internal stakeholders, collaborate with the Service Desk Manager to resolve complex issues, and maintain a thorough understanding of FM contracts and services offered by Mainstay...
-
Facilities Management Operator
2 weeks ago
Westhill, Aberdeenshire, United Kingdom Mainstay Recruitment Solutions Ltd Full timeAbout the PositionWe are seeking a highly skilled and motivated Facilities Management Operator to join our team. As a key member of the Service Desk, you will be responsible for delivering exceptional customer service and technical support to our clients, working closely with the Service Desk Manager and team to deliver FM contracts from our Westhill...
-
Maintenance Operations Specialist
4 weeks ago
Westhill, Aberdeenshire, United Kingdom Mainstay Facilities Careers Full timeAbout the RoleMainstay Facilities Careers is seeking a talented Maintenance Operations Specialist to join our team in Westhill, Aberdeenshire. As a key member of our facilities management team, you will play a vital role in supporting the Service Desk Manager and team in delivering FM contracts from our office. This is an excellent opportunity to work in a...
-
Maintenance Operations Specialist
3 weeks ago
Westhill, Aberdeenshire, United Kingdom Mainstay Recruitment Solutions Ltd Full timeAbout the RoleMainstay Recruitment Solutions Ltd is currently seeking a Maintenance Operations Specialist to join our team in Westhill, Aberdeenshire. As a key member of the facilities management team, you will be responsible for supporting the Service Desk Manager and team in delivering Facilities Management contracts from our office. This position offers a...
-
Operations Coordinator Specialist
3 weeks ago
Westhill, Aberdeenshire, United Kingdom IKM Testing UK Full timeJob Title:Operations Coordinator Specialist">About the Role:We are seeking a highly skilled Operations Coordinator Specialist to join our team in Westhill, UK. The successful candidate will be responsible for coordinating field personnel, planning equipment and resources to ensure high-quality service delivery, and contributing to the successful execution of...
-
Facilities Management Support Specialist
2 weeks ago
Westhill, Aberdeenshire, United Kingdom Mainstay Facilities Full timeJob OverviewMainstay Facilities is seeking a skilled Facilities Management Support Specialist to join our team at the Westhill office. This role offers a competitive salary of £35,000 - £45,000 per annum, depending on experience.Company OverviewMainstay Facilities provides comprehensive facilities management services to clients across the UK. Our team of...
-
Westhill Office Operations Coordinator
2 weeks ago
Westhill, Aberdeenshire, United Kingdom Mainstay Facilities Full timeAbout the RoleWe are seeking a highly organized and communicative Maintenance Service Desk Assistant to join our team at the Westhill office. The successful candidate will have a strong background in facilities management and excellent communication skills.Job ResponsibilitiesThe successful candidate will be responsible for:Providing first-line support to...
-
Offshore Electrical Operations Manager
3 weeks ago
Westhill, Aberdeenshire, United Kingdom Semco Maritime Full timeAbout the RoleWe are seeking an experienced Electrical Supervisor to join our team on the Alwyn platform. As a member of our electrical discipline, you will play a critical role in ensuring the safe and efficient operation of our facilities.The successful candidate will have a strong background in oil and gas maintenance, with experience in supervising...
-
Kitchen Operations Manager
4 weeks ago
Westhill, Aberdeenshire, United Kingdom Sodexo Full timeJob DescriptionSodexo is seeking a Chef de Partie to join our team at TotalEnergies House in Westhill, Aberdeenshire. As a key member of our culinary team, you will be responsible for managing a section of the kitchen and ensuring that all dishes are prepared to the highest standards.Key Responsibilities* Manage a section of the kitchen, ensuring efficient...
-
Service Desk Operator
3 weeks ago
Westhill, Aberdeenshire, United Kingdom Mainstay Recruitment Solutions Ltd Full timeJob DescriptionWe are looking for a skilled Maintenance Support Specialist to join our team at Mainstay Recruitment Solutions Ltd in Westhill, Aberdeenshire. As a Service Desk Operator, you will provide critical support to our Service Desk Manager and team in delivering Facilities Management (FM) contracts from our Westhill office.In this role, you will be...
-
Service Desk Operations Specialist
2 weeks ago
Westhill, Aberdeenshire, United Kingdom Mainstay Facilities Full time**About the Role**We are seeking a Service Desk Operator to join our team at Mainstay Facilities in Westhill, Aberdeenshire.This is an office-based position that requires effective communication with clients and operational staff to ensure tasks are carried out smoothly and efficiently while maintaining excellent customer service.The successful candidate...
-
Kitchen Operations Lead
4 weeks ago
Westhill, Aberdeenshire, United Kingdom Sodexo Full timeLead Your Career as a Chef de PartieWe are currently seeking a highly skilled Chef de Partie to lead our kitchen team in Westhill, Aberdeenshire. As a key member of our team, you will be responsible for managing a section of the kitchen, ensuring that all dishes meet our high standards.Job ResponsibilitiesOversee the preparation and presentation of dishes in...
-
Facilities Support Assistant
4 weeks ago
Westhill, Aberdeenshire, United Kingdom Mainstay Facilities Full timeAbout the RoleMainstay Facilities is looking for a skilled Service Desk Operator to join our team in Westhill. The successful candidate will play a key role in supporting the Service Desk Manager and team in delivering Facilities Management contracts.The ideal candidate will have excellent communication skills, be able to work independently, and have a...
-
Care and Support Professional
2 weeks ago
Westhill, Aberdeenshire, United Kingdom Sanctuary Group Full timeSanctuary Group is a leading care home provider that prioritizes kindness, dignity, and respect in every aspect of its operations. As a Care and Support Professional, you will join a team dedicated to delivering exceptional care and support services to adults in need.Care RoleThe successful candidate will work in our Park Lodge Care Home in Aberdeen,...
-
Project Operations Coordinator
4 weeks ago
Westhill, Aberdeenshire, United Kingdom IKM Testing UK Full timeIKM Testing UK Job OpportunityWe are seeking an experienced Project Operations Coordinator to join our team in Westhill, Aberdeen. The successful candidate will have a strong background in project management and operations coordination.