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Helpdesk Coordinator

2 months ago

StokeonTrent, Stoke-on-Trent, United Kingdom bet365 Full time
Job Title: Helpdesk/Facilities Co-Ordinator

Job Summary:

We are seeking a highly organized and detail-oriented Helpdesk/Facilities Co-Ordinator to join our team. As a key member of our facilities team, you will be responsible for managing our CAFM system, allocating work to relevant teams, and providing administrative support.

Key Responsibilities:

  • Manage the CAFM system and allocate work to relevant teams
  • Provide administrative support to the facilities team
  • Monitor mailboxes, CAFM, and booking systems to support a 24/7 business operation
  • Manage a fleet of pool vehicles and book electric charging
  • Deal with third-party contractors and suppliers

Requirements:

  • Good computer skills with knowledge of Microsoft Office tools, including Excel and Outlook
  • Ability to communicate at all levels with strong customer service skills
  • Great team player with a can-do attitude and ability to work independently
  • Well-organized and skilled in effective time management
  • Experience with Helpdesk and CAFM systems is desirable

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.