Sales Director

4 weeks ago

Brighton, Brighton and Hove, United Kingdom Octopus Energy Full time
Transforming the Energy Landscape

We're on a mission to accelerate the global renewable energy revolution, and we're looking for a seasoned Sales Manager to lead the charge. As a key member of our team, you'll be responsible for driving the performance of our direct sales teams, supporting them in delivering exceptional results through their frontline sales teams. Your focus will be on increasing our sales revenue by optimizing processes and conversion across the end-to-end customer journey, working closely with data analysts and business operations teams to implement tools, technologies, and analytics that drive targeted change and deliver enhanced sales revenue.

What You'll Do

• Manage a frontline leadership team, developing their capability to drive elite performance and deliver progressive results from their own teams
• Bring to life and implement innovative mechanisms for continuous process improvement, helping to improve and optimize conversion at every stage of the customer journey through tech, processes, and people
• Proactively and analytically identify innovative and new ways of winning new business with customers
• Ensure the team is diligently developing sales pipelines with customers - from lead through to delivery, developing a culture where people want to exceed targets
• Implement a performance culture and routine within the team to unleash their full potential through regular 1:1s, coaching, setting stretching objectives, and providing regular feedback on performance and results
• Supporting the delivery of resource growth in your team, identifying necessity, and benchmarking excellence
• Forecasting ongoing team results through people and data-led information
• Ensuring we provide outstanding customer service, facilitating the recording of customer satisfaction, and sharing best practice measures across the team and wider business
• Build and maintain superb relationships with stakeholders across the entire Octopus Energy business to deliver collaborative outcomes and help support consistency

What You'll Need

• A proven record of creating a culture of high performance, trust, wellness, and strong authentic relationships across all teams. Our people love coming to work, and your teams should too.
• A ruthless focus on performance development, team management, and driving continuous improvement
• Previous sales and revenue optimization experience within a modern B2C consultative environment, along with a strong passion for energy technology and decarbonization
• A ruthless focus on the customer with a genuine passion for going above and beyond for customers
• An ability to show a completer-finisher mentality and an understanding of processes as a whole, being able to see the why behind each section of the business and how that creates the entire vision
• A start-up/entrepreneurial mindset, being able to adjust to change and keep up with a fast-moving business
• Able to develop a base technical product knowledge to support how we will help our customers navigate to achieve low carbon energy use in their homes, through our products
• Being able to work autonomously while knowing when to seek the right approvals is key. We advocate strongly for the opportunity for getting on and getting things done without creating ambiguity

Why Else You'll Love It Here

• We're a unique culture where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about
• We're a high-growth area of the business, and we need someone who fits the mould of powering that forward and who has a proven track record of continuous operational improvement
• We're a company that empowers our people, and we're looking for someone who is genuinely decent, honest, and empathetic
• We're an equal opportunity employer, and we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone

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