Customer Service Negotiator
3 weeks ago
Working Hours: 37.5 hours per week, between 8.00am and 5.30pm, Monday to Friday, to ensure a healthy work-life balance.
As a Customer Services Representative at Auxillis, you will play a crucial role in helping to recover the cost of keeping our customers mobile during their insurance claim by negotiating settlements and payments with insurance companies. Your goal will be to agree the best outcome for your customer, regardless of the circumstances of the claim.
A background in customer service or insurance is not essential, but a keen eye for detail, the ability to get to the bottom of things, and negotiating skills will be second nature to you. You will be expected to work independently and as part of a team to achieve the best results.
Auxillis offers a range of benefits to its employees, including a competitive salary, monthly bonus potential of up to £280, and a tax-free £500 success bonus once you have passed probation. You will also be entitled to a generous annual leave package, starting with 24 days and increasing to 26 days with service.
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Customer Service Representative
1 month ago
Peterlee, Durham, United Kingdom Auxillis Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at Auxillis. As a key member of our team, you will play a crucial role in helping to recover the cost of keeping our customers mobile during their insurance claim by negotiating settlements and payments with insurance companies.Key ResponsibilitiesNegotiate settlements...
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Customer Service Representative
4 weeks ago
Peterlee, Durham, United Kingdom Auxillis Full timeAbout the RoleWe are seeking a skilled Customer Service Advisor to join our team at Auxillis. As a Customer Service Advisor, you will be responsible for delivering exceptional customer service to our clients, providing them with a positive experience and resolving any issues they may have.Key ResponsibilitiesProvide excellent customer service to clients via...
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Customer Service Representative
2 weeks ago
Peterlee, Durham, United Kingdom Auxillis Full timeAbout the RoleAs a Customer Service Advisor at Auxillis, you will be the driving force behind exceptional customer experiences. You will be helping customers log their accident details, assessing liability, or explaining our top-notch services.Key Responsibilities:Providing world-class customer service to our clientsAssessing liability and explaining our...
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Customer Service Associate
3 weeks ago
Peterlee, Durham, United Kingdom Asda Full timeAbout the RoleAs a Customer Delivery Driver with Asda, you will be responsible for delivering our products to customers' homes, providing excellent customer service, and ensuring a safe and efficient delivery experience. You will work in a fast-paced environment, handling a variety of tasks, including picking and packing online orders, and working...
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Customer Service Representative
4 weeks ago
Peterlee, Durham, United Kingdom Auxillis Full timeWork with UsAuxillis is a leading provider of bespoke accident claims and mobility services for motorists. We're trusted by some of the UK's best-known motor insurers and motoring brands to help their customers when they need it most.We're part of ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and...
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Customer Service Advisor
3 weeks ago
Peterlee, Durham, United Kingdom Auxillis Full timeWorking Hours: 37.5 hours per week, with shifts between 8am and 9pm Monday-Friday (most shifts end by 7pm), and between 8am and 6pm on weekends. Salary: £22, £23,992.30 depending on experience, plus: Monthly performance bonus of up to £280 (£3,360 per year if you're at the top of your game) Tax-free £500 success bonus on passing probation Key...
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Customer Service Representative
4 weeks ago
Peterlee, Durham, United Kingdom Auxillis Full timeKey Responsibilities:We are seeking a skilled Customer Service Advisor to join our team at Auxillis. As a Customer Service Advisor, you will be responsible for delivering exceptional customer service to our clients, providing support and guidance throughout the claims process.Key Skills and Qualifications:Excellent communication and interpersonal...
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Customer Service Driver
2 weeks ago
Peterlee, Durham, United Kingdom Asda Full timeJob TitleCustomer Delivery DriverAbout the RoleAs a Customer Delivery Driver at Asda, you will be part of a fast-paced and varied team that thrives on making our customers happy every day. Your role will involve delivering our products right to our customers' front doors, ensuring that their shopping experience is exceptional.You will work collaboratively...
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Bilingual Customer Service Representative
4 weeks ago
Peterlee, Durham, United Kingdom MTrec Commercial Full timeJob Title: Bilingual Customer Service AdvisorCompany Overview: MTrec Commercial is a leading provider of commercial services, and we are seeking a highly skilled Bilingual Customer Service Advisor to join our team.Job Summary: As a Bilingual Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients,...
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Accomplished Customer Service Professional
4 days ago
Peterlee, Durham, United Kingdom Auxillis Full timeWe are seeking a highly motivated and compassionate Customer Service Advisor to join our team at Auxillis.About the Role:This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and has a strong desire to help others. As a Customer Service Advisor, you will be the first point of contact for customers,...
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Multilingual Customer Service Representative
4 weeks ago
Peterlee, Durham, United Kingdom MTrec Ltd Commercial Full timeAbout the Role:We are seeking a highly motivated and attentive Bilingual Customer Service Advisor who is fluent in either French, Spanish or German to join our team at MTrec Commercial. The successful candidate will be based on site in Peterlee, with the opportunity to work hybrid once proven full competency within the role.Key Responsibilities:Monitor...
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Bilingual Customer Service Representative
1 month ago
Peterlee, Durham, United Kingdom MTrec Commercial Full timeCompany Benefits:Competitive starting salary and bonus structureGenerous annual leave package with 33 days and 8 bank holidaysDeath in service cover and private medical insuranceHealth cash plan and company pension schemeContinuous development opportunities and language learning supportRelaxed office environment with fresh fruit, tea, coffee, and...
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Bilingual Customer Service Representative
2 weeks ago
Peterlee, Durham, United Kingdom MTrec Commercial Full timeBenefits Package:A competitive annual salary and excellent bonus structure ensure your hard work is rewarded.You'll enjoy 33 days' annual leave, including 8 bank holidays, to recharge and pursue your interests.We offer 4 x death in service cover and private medical insurance to safeguard your well-being.Our company pension scheme and babbel language app will...
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Customer Support Liaison
3 weeks ago
Peterlee, Durham, United Kingdom BMC Recruitment Group Full timeKey Responsibilities:Gather and respond to customer support tickets in a timely and professional manner.Liaise with customers via telephone or Teams to provide information and troubleshooting assistance.Make proactive outbound calls to facility managers to offer support and training.Resolve customer complaints and equipment issues by coordinating with the...
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IT Service Desk Analyst
3 weeks ago
Peterlee, Durham, United Kingdom Redde Northgate plc Full timeRedde Northgate plc is seeking an experienced Service Desk Analyst to join our IT Service Desk Team, providing first-line IT support to end-users across the business.Working out of our Peterlee office, your main role will involve efficiently handling and documenting customer contacts from various channels, accurately capturing all essential details.Using...
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IT Service Desk Analyst
4 weeks ago
Peterlee, Durham, United Kingdom Redde Northgate plc Full timeJob SummaryAn exciting opportunity has arisen to join our IT Service Desk Team as an experienced Service Desk Analyst, providing first line IT support to end users across the business.Working out of our office, your main role will involve efficiently handling and documenting customer contacts from various channels, accurately capturing all essential details....
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IT Service Desk Professional
2 weeks ago
Peterlee, Durham, United Kingdom Redde Northgate plc Full timeJob OverviewZIGUP Group is seeking an experienced Service Desk Analyst to provide first line IT support to end users across the business. As a key member of our IT Service Desk Team, you will handle and document customer contacts from various channels, accurately capturing all essential details.You will leverage your technical expertise to provide timely...
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IT Service Delivery Specialist
2 weeks ago
Peterlee, Durham, United Kingdom Redde Northgate plc Full time{"About the Role": "As a Service Desk Support Expert at Redde Northgate plc, you will play a crucial part in providing first-line IT support to our end-users across the business.", "Key Responsibilities": "Efficiently handle and document customer contacts from various channels, capturing all essential details.Provide timely diagnoses and resolutions to...
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Multilingual Customer Support Representative
3 weeks ago
Peterlee, Durham, United Kingdom MTrec Commercial Full timeCompany Benefits:Highly competitive salary and bonus structure33 days annual leave with 8 bank holidaysDeath in service cover and private medical insuranceCompany pension scheme and health cash planContinuous development opportunities and social eventsAccess to Babbel Language App for language learningFresh fruit, tea, coffee, and biscuits in the officeThe...
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Automation Service Engineer
4 weeks ago
Peterlee, Durham, United Kingdom Automation Experts Ltd Full timeWe are seeking an experienced Automation Service Engineer to join our team at Automation Experts Ltd. The successful candidate will be responsible for providing reactive and proactive service support for automation and instrumentation systems, as well as calibration services and complete installation and retrofits of drives.The ideal candidate will have a...