Customer Service Representative

11 hours ago


Durham, Durham, United Kingdom Greenbean Full time
Customer Service Advisor Role

We are seeking highly skilled Customer Service Advisors to join our team at Greenbean in Durham. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide product information and make recommendations to customers.
  • Work collaboratively with internal teams to resolve customer complaints and issues.
  • Meet or exceed customer satisfaction targets.

Requirements:

  • Previous customer service experience, preferably in a call centre environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Basic computer skills and proficiency in Microsoft Office.

What We Offer:

  • A competitive hourly rate of £11.44, increasing to £12.30 after 12 weeks.
  • Opportunities for career growth and professional development.
  • A supportive and dynamic work environment.

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information].



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