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Customer Service Representative

2 months ago

Durham, Durham, United Kingdom MTrec Recruitment Full time
Job Opportunity at MTrec Recruitment

We are seeking a skilled Communications Representative to join our team at MTrec Recruitment. As a key member of our team, you will be responsible for generating high-quality leads, researching contacts, and acquiring knowledge of product features and applications.

About the Role:

  • Conduct calls to generate high-quality leads and understand the needs of prospective customers.
  • Research contacts and consider their requirements prior to communication.
  • Acquire knowledge of product features and applications and utilize this information efficiently within your communication.
  • Maintain organized and detailed records of customer interactions.
  • Support your colleagues and work as a team to deliver a high standard of quality and professionalism.

About You:

  • You hold a Chemistry Degree and possess exceptional communication skills.
  • You have a positive attitude, are result-driven, and have good team and interpersonal skills.
  • You are confident in directing the course of a conversation and handling objections.
  • You are well-organized, conscientious, and have excellent attention to detail.

What We Offer:

  • A dynamic and cultured team of professionals.
  • Hybrid working opportunities.
  • A temporary to permanent position with flexible working hours.
  • Continuous training and development opportunities.