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Customer Service Representative
1 month ago
We are seeking a Customer Service Representative to provide exceptional customer care in our Durham call centre. As a key member of our team, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.
With a starting hourly rate of £11.44, which increases to £12.30 after 12 weeks, you will have the opportunity to develop your skills and advance your career in a dynamic and supportive environment.
The successful candidate will be required to work flexible shift patterns, including a 4-day working week, and will be expected to maintain a high level of customer satisfaction.
As a Service Desk Agent, you will be the first point of contact for customers, providing them with accurate and helpful information to resolve their queries.
Please note that this is an office-based role, and successful applicants must be able to pass a credit check and DBS check.