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Customer Service Representative
1 month ago
This role is a fantastic opportunity to join our team at Tesco's Express store in Sacriston, providing exceptional customer service and contributing to the success of our business.
SalaryThe starting salary for this position is £12.02 per hour, with the potential to increase to £13.15 per hour for stores within the M25 area.
Job DescriptionWe are seeking a dedicated and passionate individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering excellent customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a high level of store presentation.
Key Responsibilities:- Providing exceptional customer service, greeting customers with a smile and serving them with pride
- Building rapport with customers to ensure they have a great shopping experience
- Working effectively with colleagues to maintain a high level of store presentation and ensuring that all tasks are completed efficiently
- Participating in seasonal, community, and charity events to create a positive and inclusive atmosphere
To be successful in this role, you will need:
- A passion for delivering great service and exceeding customer expectations
- The ability to build strong relationships with customers and colleagues alike
- Excellent communication and interpersonal skills
- A willingness to learn and adapt to new situations
We offer a range of benefits to support your physical and mental wellbeing, including:
- 20 days' holiday per year, rising to 22 days after 12 months, plus bank holidays
- Flexible working arrangements from day one
- 10% off Tesco purchases and 15% off pay-day weekends with Colleague Clubcard
- Access to free wellbeing services and resources to support your mind, body, and life
Please note that this role requires you to be over 18 years old to apply.
