Customer Service Representative
4 weeks ago
We are seeking a skilled Customer Service Advisor to join our team at Greenbean in Durham. As a key member of our call centre team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide product information and support to customers
- Work collaboratively with internal teams to resolve customer issues
- Meet or exceed customer satisfaction targets
Requirements:
- Previous customer service experience, preferably in a call centre environment
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
- Flexibility to work a variety of shifts, including evenings and weekends
What We Offer:
- A competitive hourly rate of £11.44, increasing to £12.30 after 12 weeks
- Opportunities for career development and advancement
- A supportive and collaborative team environment
How to Apply:
If you are a motivated and customer-focused individual looking for a new challenge, please apply now. A member of our team will be in touch to discuss your application.
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