Customer Service Representative
4 days ago
We are seeking a skilled Communications Representative to join our team at MTrec Recruitment. As a key member of our team, you will be responsible for generating high-quality leads, researching contacts, and providing exceptional customer service.
About the Role:
- Conduct calls to generate high-quality leads and understand the needs of prospective customers.
- Research contacts and consider their requirements prior to communication.
- Acquire knowledge of product features and applications and utilize this information efficiently within your communication.
- Maintain organized and detailed records of customer interactions.
- Support your colleagues and work as a team to deliver a high standard of quality and professionalism.
About You:
- You hold a Chemistry Degree and possess exceptional communication skills.
- You have a positive attitude, are result-driven, and have good team and interpersonal skills.
- You are confident in directing the course of a conversation and handling objections.
- You are well-organized, conscientious, and have excellent attention to detail.
What We Offer:
- A dynamic and cultured team of professionals.
- Hybrid working opportunities.
- A temporary to permanent position with flexible working hours.
- Continuous training and development opportunities.
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