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Sales and Customer Service Representative
2 months ago
We are seeking a highly skilled Sales and Customer Service Representative to join our team at MTrec Recruitment. As a key member of our team, you will be responsible for delivering exceptional customer service and sales support to our clients.
Key Responsibilities- Customer Service: Provide a high-quality, customer-focused service at all times, ensuring that customer needs are met and exceeded.
- Sales Support: Utilize excellent communication skills to engage with customers, understand their needs, and provide tailored solutions.
- Relationship Building: Develop and maintain strong relationships with customers, suppliers, and colleagues to drive business growth and success.
- Product Knowledge: Gain an in-depth understanding of our products and services, and use this knowledge to assist customers and drive sales.
- Team Collaboration: Work collaboratively with the team to achieve sales targets and provide exceptional customer service.
- Experience: Previous experience in a customer service-based role, with a proven track record of delivering exceptional customer service.
- Communication Skills: Excellent communication skills, both written and verbal, with the ability to engage with customers and colleagues at all levels.
- Product Knowledge: Knowledge of Microsoft packages and IT systems, with the ability to learn and adapt to new systems quickly.
- Drive and Motivation: A drive to maximize sales and exceed customer expectations, with a strong work ethic and a willingness to learn and grow.
