Luggage Porter Assistant

4 weeks ago


London, Greater London, United Kingdom Firmdale Hotels Full time

We are seeking a skilled Luggage Porter to join our esteemed team at Firmdale Hotels. As a key member of our front office team, you will be responsible for delivering exceptional service to our guests.

Your primary duties will involve assisting our concierge desk with the smooth operation of daily tasks. This will include ensuring that all guest requests are met efficiently, and providing a high level of attention to detail in your work.

To succeed in this role, you will need to possess excellent organisational and interpersonal skills, with a warm and engaging personality. You will be working with a team of ambitious, friendly, and hardworking individuals in a dynamic and fast-paced environment.

We offer a range of benefits to our team members, including competitive hourly rates, discounts and perks, cycle to work schemes, and paid overtime. You will also have access to award-winning training opportunities, career development, and fully funded English lessons.

Key Responsibilities:

  • Assist the concierge desk with daily tasks
  • Provide exceptional service to guests
  • Ensure attention to detail in all work
  • Work effectively as part of a team

About Firmdale Hotels:

Firmdale Hotels is an international award-winning group comprising of 10 high-end luxury hotels and 8 bars and restaurants in London and New York. We are committed to delivering exceptional service and providing our team members with opportunities for career development and growth.


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