Accommodation Planning Coordinator

3 days ago

Bognor Regis, West Sussex, United Kingdom Butlins Full time

About The Role

We are seeking a skilled Accommodation Planning Coordinator to join our team. As an Accommodation Planning Coordinator, you will be responsible for understanding the forecast of room bookings by type and ensuring all room bookings are allocated on time and accurately, adhering to notes and paid for upgrades.

You will need to maintain a level of service recovery rooms ensuring Resort teams have back up rooms available when problems arise. Working to the required number of rooms on sale.

Key Responsibilities:

  • Communicate directly with Accommodation & Guest Services Team Members ensuring Resort understands status of rooms ready for check in.
  • Follow documented standard operating procedures when processing requests for Entertainment/Internal or External Visitors, ensuring that a fully audited process for zero cost bookings is adhered to at all times.
  • Work alongside Accommodation and Facilities teams to plan for refurbishment works in accommodation units.

About You

We are looking for a warm, friendly mannered individual who is able to have effective communication, work under pressure and to deadlines and hold an analytical mind. You should enjoy organisation & methodical planning, you can adapt when problems arise & resolve and understand this role requires close attention to detail.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are passionate about delivering exceptional customer service and have a keen eye for detail, we would love to hear from you.

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