Accommodation Coordinator
4 days ago
We are seeking a highly organized and detail-oriented individual to join our Accommodation Team as an Allocations Team Member. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our accommodation services.
Reporting to the Accommodation Productivity Manager, you will be responsible for the end-to-end planning of our accommodation availability and cleaning. This will involve understanding the forecast of room bookings by type and ensuring all room bookings are allocated on time and accurately, adhering to notes and paid for upgrades.
You will need to maintain a level of service recovery rooms, ensuring Resort teams have backup rooms available when problems arise. Working to the required number of rooms on sale, you will communicate directly with Accommodation & Guest Services Team Members to ensure the Resort understands the status of rooms ready for check-in.
You will also be responsible for following documented standard operating procedures when processing requests for Entertainment/Internal or External Visitors, ensuring that a fully audited process for zero-cost bookings is adhered to at all times.
About You
If you have a warm, friendly manner and enjoy working with people, we can teach you the ins and outs of working as part of our team. Being a great team player is essential, and you should also enjoy the buzz of a busy environment.
You should be able to have effective communication, work under pressure and to deadlines, and hold an analytical mind. You should enjoy organisation & methodical planning, be able to adapt when problems arise, and resolve them. Close attention to detail is also essential.
We are an equal opportunities employer and welcome applications from all qualified candidates. Our resorts are open in the week and during the weekend, so you will need some flexibility to work evenings and weekends.
This is a permanent full-time role covering 40 hours per week. We offer a competitive salary and benefits package, as well as the opportunity to work in a dynamic and fast-paced environment.
About Butlin's
We are a leading provider of holiday breaks in the UK, offering a range of fun-filled activities and entertainment for all ages. Our resorts are designed to provide an Altogether More Entertaining and Fun Break, brought to life through our three mighty values: Create Smiles, Get Stuck In, and Cares For Each Other.
We are committed to providing our guests with an exceptional experience, and we are looking for like-minded individuals to join our team. If you are passionate about delivering excellent customer service and working in a fast-paced environment, we would love to hear from you.
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