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Property Management Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Property Management Coordinator to join our team at Bidwells. As a key member of our Residential Lettings department, you will provide administrative support to our Property Managers, ensuring the smooth operation of our property portfolios.
Key Responsibilities- Assist Property Managers in managing their property portfolios, providing efficient and accurate administrative support.
- Handle incoming property management phone calls, responding to queries and directing calls as necessary.
- Greet visitors to the office, directing their enquiries and providing a positive first impression.
- Manage email correspondence and incoming post, including confidential materials, in a professional and timely manner.
- Perform various administrative tasks, including photocopying, scanning, and file administration.
- Liaise with utility companies and councils for tenancy changeovers.
- Send routine instructions to contractors, as directed by Property Managers.
- Run regular reports for ID checks and conduct these where instructed.
- Prepare and issue documents through our CRM system, using mail merge templates.
- Chase outstanding works with contractors and follow up with various parties for invoices and statements.
- Arrange additional quotations for large maintenance or refurbishment of properties.
- Register appliance warranties and book call outs under warranty.
- Update and maintain key control systems and sign out keys to third parties.
- Attend team meetings and take minutes.
- Previous experience in an administrative role, preferably in a property-related field.
- Proficiency in Microsoft Office and ability to adapt to new tools and software.
- Previous experience with property software, such as Reapit, is desirable.
- Excellent communication and organizational skills, with the ability to multitask.
- A positive attitude and courteous demeanor, with a strong focus on client interaction.
- A collaborative spirit and ability to work well individually and as part of a team.
Bidwells is committed to fostering a truly inclusive culture of belonging, where everyone can thrive and succeed as their true and authentic selves. We are dedicated to equal employment opportunity and welcome applications from all suitably qualified and eligible candidates.
