Service Administrator

6 days ago


London, Greater London, United Kingdom Company: Full time
Service Administrator

Company: Mercedes-Benz of Milton Keynes

About the Role:

We are seeking a highly organized and detail-oriented Service Administrator to join our Aftersales Department. As a Service Administrator, you will play a critical role in ensuring the smooth operation of our Service Department, supporting both the Service Manager and Service Advisors to deliver exceptional customer service.

Key Responsibilities:

  • Administer all preparation work required for vehicle arrivals
  • Adhere to strict processes and quality standards
  • Support the service team with telephone enquiries and complete invoicing
  • Examine paperwork to ensure quality standards are met and carry out self-audits before filing

Requirements:

  • Strong administration skills and ability to prioritize workload in a fast-paced environment
  • Excellent customer service skills and ability to engage with customers over the telephone
  • Ability to work a variety of flexible patterns, including weekends

What We Offer:

  • Enhanced Holiday Entitlement - 33 days inc. bank holidays
  • Industry-leading Maternity, Paternity and Adoption Pay
  • Career Development and Recognition of Long Service
  • Discounted Car Schemes and High Street Discounts
  • Cycle to Work Scheme and One day a year paid voluntary / community work

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.



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