Service Administrator

2 weeks ago


London, Greater London, United Kingdom Sytner Full time

About the Role

Sytner is seeking a highly organized and detail-oriented Service Administrator to join their Aftersales Department. This critical role supports the Service Manager and Service Advisors in delivering exceptional customer service.

Key Responsibilities:

  1. Prepare vehicles for arrival by administering necessary paperwork and processes.
  2. Adhere to strict operational procedures to ensure seamless service delivery.
  3. Provide exceptional customer service by responding to telephone enquiries and resolving issues promptly.
  4. Process invoices and examine paperwork to ensure quality standards are met.
  5. Conduct self-audits to ensure accuracy and completeness of records.

About You

To succeed in this role, you will have previous experience in a similar administrative position, preferably in a fast-paced environment. You will be proficient in using internal systems to log work and have excellent communication skills. As a Service Administrator, you will thrive in a busy and dynamic environment, prioritizing workload and providing exceptional customer service.

Requirements:

  • Previous experience in a similar administrative role.
  • Excellent communication and organizational skills.
  • Ability to work in a fast-paced environment and prioritize workload.
  • Proficiency in using internal systems to log work.

What We Offer:

Sytner offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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