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Service Administrator
2 months ago
About the Role
Sytner is seeking a highly organized and detail-oriented Service Administrator to join their Aftersales Department. This critical role supports the Service Manager and Service Advisors in delivering exceptional customer service.
Key Responsibilities:
- Prepare vehicles for arrival by administering necessary paperwork and processes.
- Adhere to strict operational procedures to ensure seamless service delivery.
- Provide exceptional customer service by responding to telephone enquiries and resolving issues promptly.
- Process invoices and examine paperwork to ensure quality standards are met.
- Conduct self-audits to ensure accuracy and completeness of records.
About You
To succeed in this role, you will have previous experience in a similar administrative position, preferably in a fast-paced environment. You will be proficient in using internal systems to log work and have excellent communication skills. As a Service Administrator, you will thrive in a busy and dynamic environment, prioritizing workload and providing exceptional customer service.
Requirements:
- Previous experience in a similar administrative role.
- Excellent communication and organizational skills.
- Ability to work in a fast-paced environment and prioritize workload.
- Proficiency in using internal systems to log work.
What We Offer:
Sytner offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
