Customer Support Coordinator

3 weeks ago


South East, United Kingdom Premier Work Support Full time
Customer Support Administrator Role

A great opportunity has arisen within one of our long established clients for a Customer Support Administrator to join their friendly Contracts Team on a full-time permanent basis.

The successful candidate will be working closely with the contract sales team, dealing with daily customer requirements, coordinating projects, and acting as a link between the sales team, customers, and other departments in the business.

Key responsibilities will include:

• Liaising with Hauliers
• Coordinating the installation process, liaising with customers and installers for the work, and liaising with the distribution team for the delivery.
• Ensuring that deliveries are thoroughly planned, taking into account vehicle size, site specifications, and coordinating the delivery date.

The ideal candidate will have strong interpersonal and communication skills, particularly over the telephone, be able to proactively manage and organize workload in a methodical way. They must be flexible and adaptable with a can-do attitude.

Proven experience of working in an administrative role or similar environment, proficiency in Microsoft Office systems such as Outlook, Word, Excel, and PowerPoint are essential.

The company offers excellent benefits, free parking, and staff discounts.

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