Night Team Leader
3 weeks ago
Night Support Team Lead Role
Fitzroy Support is seeking a skilled Night Support Team Lead to join our team. As a Night Support Team Lead, you will be responsible for leading our night support team and ensuring that our services are delivered to the highest standard.
Key Responsibilities:
- Lead the night support team and ensure that our services are delivered to the highest standard.
- Manage and coordinate the night shift team to ensure that all tasks are completed efficiently and effectively.
- Develop and implement strategies to improve the quality of our services and increase customer satisfaction.
- Collaborate with other teams to ensure that our services are aligned with the overall goals and objectives of the organization.
Requirements:
- Proven experience in a leadership role, preferably in a support team environment.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.
- Knowledge of our services and the ability to promote them to customers.
What We Offer:
- A competitive salary of £26,899.03 (FTE £28,820.39).
- Full-time hours of 35 per week.
- Night shifts from 21:30 to 07:30.
- Overtime shifts paid at £2.50 per hour.
- Time and a half or double time for public holidays.
- 30 days holiday per year.
- Shift patterns of 3 nights and 4 nights on a set rolling rota.
- Alternate weekends.
Fitzroy Support is an innovative not-for-profit provider of person-centred care for a wide range of people. We are committed to delivering high-quality services that meet the needs of our customers and promote their independence and well-being.
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