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Customer Experience Training Specialist

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Greenbean Full time
About the Role

We are seeking a proactive and results-driven Customer Experience Training Specialist to join our dynamic team at Greenbean. As a key member of our sales team, you will play a vital role in delivering exceptional customer service and driving sales growth.

Key Responsibilities
  • Provide top-notch customer service to clients, ensuring their needs are met and exceeded.
  • Develop and implement sales strategies to drive revenue growth and increase customer engagement.
  • Collaborate with cross-functional teams to identify opportunities for process improvement and implement changes.
  • Conduct training sessions to equip colleagues with the skills and knowledge needed to deliver exceptional customer experiences.
What We Offer
  • A dynamic and supportive work environment that fosters growth and development.
  • A competitive salary and benefits package.
  • The opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences.
  • Regular feedback and coaching to help you achieve your career goals.
Requirements
  • Proven experience in sales and customer service, with a track record of success.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Strong analytical and problem-solving skills, with the ability to identify opportunities for growth and improvement.
  • A bachelor's degree in a related field, such as business or marketing.