Customer Journey Optimisation Expert

Job SummaryWe're seeking an experienced professional to join our team as a Customer Experience Advocate. This role will involve leading a working group of representatives across the business, creating a network of vulnerable customer champions, and producing assessments and reporting for senior leaders.ResponsibilitiesLead the working group to ensure...

Data Insights SpecialistWe are seeking a Data Insights Specialist to join our Credit and Risk team at Next PLC. The successful candidate will be responsible for analysing complex data to inform collection strategies, driving business growth and customer satisfaction.About the Job:You will work closely with cross-functional teams to develop and implement...

Drive business growth and customer satisfaction by leveraging data insights as a Digital Performance Expert at Harnham.The role involves analysing and optimising the digital customer journey to enhance overall user experience. Your expertise in Google Analytics 4 (GA4), SQL, and A/B testing will play a key role in developing new product features and...

Job Title: Digital Analytics Expert">Location: Leicester, UK">Salary: Up to £65,000 per annum">A leading retail company in the UK is seeking a highly skilled Digital Analytics Expert to join their team. As a Senior Web Analyst, you will play a key role in tracking on-site user journeys and identifying areas for improvement.">The Role:">Create actionable...

About Our CultureHastings Direct values a culture of collaboration, creativity, and continuous improvement. We're committed to delivering exceptional customer experiences.Salary: £58,000 - £68,000 per annumWe're seeking a Conduct and Performance Optimisation Lead to join our team in Leicester or Bexhill-on-Sea (Hybrid). This role involves optimising...

About the TeamYou will be part of our growing Credit and Risk team at Next, responsible for analysing all aspects of our £1.3B credit portfolio.Your primary goal will be to use data to drive insight and inform business decisions, ultimately optimising our customer proposition and driving business profit.This is a brilliant opportunity for someone who enjoys...

Austin Fraser is seeking an experienced Automation and Technical Support Expert to join our team. This role involves working with customers to design, implement, and optimise motion control systems using market-leading technology. As a key member of our team, you will be responsible for providing first line technical support and staying up-to-date with the...

Tendering and Pricing ExpertOptimise by Recruitment requires an experienced Tendering and Pricing Expert to lead our Pre-Construction team. Key responsibilities include compiling Tender Qualifications / Exclusions, producing Tender Cost documents, and identifying 'gaps' in pricing through means of labour / plant / material pricing from 1st principle.

Hireful is an award-winning energy efficiency organisation based in the UK. We are seeking a highly skilled Contact Centre Manager to join our team.Salary: up to £50,000 base salary, with the potential for OTE £75,000 per annum with bonuses.About the Role:Manage the daily operations of the Contact Centre to ensure achievement of key KPIs and business...

About This OpportunityWe are a leading fashion retailer seeking a Senior Digital Analyst to join our team in Leicester. As a key member of our analytics team, you will play a crucial role in driving business growth through data-led best practices and personalisation.The successful candidate will have excellent analytical skills, strong knowledge of GA4,...

As a Logistics Expert Leader at Loom Talent, you will oversee all customs-related operations across the UK and several European markets. This role requires a deep understanding of customs regulations and compliance with international, European, and local laws. You will lead a team of customs professionals in ensuring seamless cross-border logistics and...

We are seeking a Sales and Customer Growth Expert to join our team at Howdens Joinery Ltd. This is an exciting opportunity for a customer-focused individual to build strong relationships with new and existing trade customers, driving sales growth and delivering exceptional customer service.About the RoleAs a Sales and Customer Growth Expert, you will be...

Are you passionate about athletic sneakers and apparel? Do you thrive in a fast-paced retail environment? We are seeking a Customer Experience Expert to join our team at HighCross Leicester, where you will be responsible for delivering exceptional customer experiences and driving sales growth.About the PositionThis role offers a competitive hourly rate,...

We're seeking a highly skilled Debt Resolution Expert to join our team. As a Business Credit Specialist, you'll work closely with our customers to resolve their financial obligations and ensure timely collection of outstanding balances. Your goal is to provide outstanding customer service and support individuals and businesses with outstanding debts by...

Succeeding in the energy industry demands a relentless pursuit of customer satisfaction. As an Octopus Energy Customer Onboarding Specialist, you will form lasting connections with our clients and guide them towards the most suitable tariffs.Responsibilities:Communicate effectively with potential clients, providing detailed information about our products and...

Career OpportunityMedstrom is seeking a Customer Focused Maintenance Expert to join our team in Leicester. As a Field Service Representative, you will be responsible for providing technical support and maintenance services to our customers.Main Responsibilities:To provide technical support and maintenance services to customers in Leicester and surrounding...

About the RoleWe are seeking a skilled Senior Digital Analyst to drive data-led best practices and personalisation at our leading fashion retailer in Leicester.As part of our team focused on analysing and optimising the digital customer journey, you will leverage your expertise in GA4, SQL/bigQuery, and A/B testing to develop new product features and...

Empower Your Sales CareerJoin Matrix Alliance, a dynamic company dedicated to delivering exceptional customer experiences through innovation and teamwork.This Sales Representative role provides an exciting opportunity to develop your interpersonal skills and gain experience in sales.The successful candidate will be responsible for building strong customer...

We are seeking a highly skilled Senior Digital Analyst to join our team at Harnham. As a key member of our team, you will be responsible for driving digital customer journey analysis and optimisation, developing new product features & functionalities and driving digital data-led best practice to generate greater personalisation.Key...

Job Description:Are you an experienced revenue management professional looking for a new challenge? Do you have a passion for driving revenue growth and improving hotel performance?We are currently seeking an Area Revenue Manager to join our team at Atlas Hotels Ltd. This is an exciting opportunity to develop and implement revenue management strategies...