Conduct and Performance Optimisation Lead
2 days ago
About Our Culture
Hastings Direct values a culture of collaboration, creativity, and continuous improvement. We're committed to delivering exceptional customer experiences.
Salary: £58,000 - £68,000 per annum
We're seeking a Conduct and Performance Optimisation Lead to join our team in Leicester or Bexhill-on-Sea (Hybrid). This role involves optimising customer conduct and performance while developing our 4Cs culture.
Key Responsibilities:
- Optimise customer conduct and performance
- Develop our 4Cs culture
- Collaborate with the team to achieve business objectives
Requirements:
- Proven experience in process optimisation
- Strong analytical and problem-solving skills
- Ability to work in a hybrid environment
Benefits:
- Competitive salary range (£58,000 - £68,000)
- Pension scheme
- Professional development opportunities
Other Information:
This role offers a unique opportunity to drive business growth and deliver exceptional customer experiences.
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