Administrative Assistant
5 days ago
Sanctuary Scotland is a leading social landlord, providing around 8,000 quality affordable homes for rent and sale.
The Factoring Assistant role is based in Glasgow, with a balance of home and office working. This includes billing and tracking of communal repairs.
- Billing, collating information and debt recovery of factoring debts
- Liaising, consulting and responding to residents to ensure involvement activities are accessible and meet customer expectations
- Focusing on first contact resolution for all service area complaints and identifying opportunities to further improve customer experience
Salary: £21,764 - £22,909 per year
26.25 hours per week
Required Skills:
- Working knowledge of delivering high quality factoring services or similar
- Excellent customer service skills and good communication
- Proven experience of working to deadlines and prioritising work loads
Benefits:
- 25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
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