Customer Support Specialist
14 hours ago
Are you a detail-oriented and organized individual with excellent communication skills? We are seeking a Customer Support Specialist to join our team at CV-Library. This role involves developing strong working relationships with retailers, gathering feedback on sales and trading performance, and providing administrative assistance.
Main Responsibilities:
- Develop Strong Working Relationships: Engage with 67 retailers within the shopping centre, including brands such as Flannels, Next, Primark, JD Sports, River Island, Boots, Skechers, and Pandora.
- Gather Feedback: Actively engage with retailers to gather feedback on sales and trading performance, maintaining regular face-to-face and written communication.
Requirements:
- Familiarize yourself with company health, safety, welfare, fire, and environmental arrangements.
- Complete all mandatory training and attend additional training as necessary.
- Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
Job Information:
Estimated Salary: £25,000 - £30,000 per annum
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