Customer Support Specialist

14 hours ago


SouthendonSea, Southend-on-Sea, United Kingdom CV-Library Full time

Are you a detail-oriented and organized individual with excellent communication skills? We are seeking a Customer Support Specialist to join our team at CV-Library. This role involves developing strong working relationships with retailers, gathering feedback on sales and trading performance, and providing administrative assistance.

Main Responsibilities:

  • Develop Strong Working Relationships: Engage with 67 retailers within the shopping centre, including brands such as Flannels, Next, Primark, JD Sports, River Island, Boots, Skechers, and Pandora.
  • Gather Feedback: Actively engage with retailers to gather feedback on sales and trading performance, maintaining regular face-to-face and written communication.

Requirements:

  • Familiarize yourself with company health, safety, welfare, fire, and environmental arrangements.
  • Complete all mandatory training and attend additional training as necessary.
  • Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.

Job Information:

Estimated Salary: £25,000 - £30,000 per annum



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