Customer Service Liaison Specialist

7 days ago


SouthendonSea, Southend-on-Sea, United Kingdom CV-Library Full time
Role Overview

We are seeking a highly organised and detail-oriented Customer Service Liaison Specialist to join our team in Dartford. The successful candidate will provide exceptional levels of customer service, process purchase orders, and ensure stock levels are maintained.

Key Responsibilities:
  • Main point of contact for customers with order queries
  • Offer after-sales support and assistance with orders in progress
  • Resolve technical issues and keep customers updated throughout the process
Requirements:
  • Previous experience in customer service, preferably from a phone-based role
  • Excellent communication skills and product knowledge
  • Ability to work under pressure and meet tight deadlines
Package:
  • Competitive salary of £26,000 per annum
  • Fully office-based position with modern facilities
  • Ongoing training and development opportunities


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