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Customer Service Ambassador

1 month ago

SouthendonSea, Southend-on-Sea, United Kingdom Redefined Ltd Full time
Job Title: Customer Service Ambassador

We are seeking a charismatic Customer Service Ambassador to join our team at Grosvenor Casinos Limited. As the face of the business, you will be responsible for creating a memorable experience for our customers.

Key Responsibilities:
  • Provide exceptional customer service and ensure a positive experience for all guests.
  • Familiarize yourself with current promotions and products to effectively promote them to customers.
  • Replenish stocks regularly to ensure customers have access to products at all times.
  • Promote the use of Grosvenor Membership cards during interactions with customers.
  • Encourage customers to take advantage of Rank Omni Channel/Digital offers through positive interactions.

To succeed in this role, you must possess a positive attitude, relevant experience in hospitality, and a fanatical approach to delivering exceptional customer experiences.

Salary: £25,000 - £30,000 per annum (dependent on location and experience)