Brand Ambassador and Customer Support Specialist

7 days ago


SouthendonSea, Southend-on-Sea, United Kingdom Hood Group Ltd. Full time
Job Description

Hood Group Ltd. is a dynamic and innovative company that provides outsourced customer services to well-known UK brands.

We are looking for a Brand Ambassador and Customer Support Specialist who can embody our values and deliver outstanding service to our customers.

The successful candidate will be responsible for:

  • Providing exceptional customer service through various communication channels, including phone, email, and webchat;
  • Building strong relationships with our clients and resolving their queries in a timely and professional manner;
  • Working collaboratively as part of a team to achieve our goals and objectives;
  • Continuously improving our processes and procedures to ensure that we deliver high-quality service to our customers.

The salary for this role is £26,000 - £32,000 per annum, depending on experience.



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