Fines Officer

4 weeks ago


SouthendonSea, Southend-on-Sea, United Kingdom Brook Street Full time
Job Overview

Brook Street is seeking an enthusiastic and skilled Fines Officer to join our team. As a Fines Officer, you will play a crucial role in providing exceptional customer service and administrative support to the Magistrates Court.

Key Responsibilities
  • Managing the telephone help desk for the courts
  • Collating and analysing complex information or data, regular usage of Excel
  • Processing of applications, fee accounting and cashier duties, processing orders, IT data input
  • Overseeing administrative procedures and processes
  • Liaison between Courtroom, judiciary, public
  • Processing correspondence, processing orders, IT data input
  • Acting as an administrative liaison with internal and / or external sources
  • Preparing routine correspondence

Requirements
  • 5 GCSE's at grade C or above or equivalent (including English Language or equivalent)
  • NVQ Business Administration Level 2 (or suitable clerical experience)
  • Good communication skills, both oral and written
  • All offers are subject to 3 years of referencing checks and a DBS

Brook Street is a Disability Confident Leader and holder of the Gold Award status from the Defence Employer Recognition Scheme.
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