Team Leader
6 months ago
Salary 1
- £27,223 - £28,613
Number of jobs available 1
- 1
Detail of reserve list 1
- 12 Months
Region 1
- South East
City/Town 1
- Southend-on-Sea
Building/Site 1
- SOUTHEND-ON-SEA MAGISTRATES SOUTHEND-ON-SEA, SS2 6EG
Grade 1
- EO
Organisation Grade for MoJ 1
- EO
Post Type 1
- Permanent
Working Pattern 1
- Full Time, Part Time, Part Time/Job Share, Flexible Working
Role Type 1
- Operational Delivery
Job description 1
**EO Team Leader - Fixed Penalty Office**
Proud to Serve. Proud to keep justice going.
**Who Are We?**
Criminal Fines Collection and Enforcement (Enforcement) is a key function within HM Courts and Tribunal Service (HMCTS). Enforcement employs approximately 1,500 staff across 50 locations in England and Wales. We are responsible for making sure convicted parties comply with fines and other financial penalties imposed by the criminal courts. This department is also responsible for compliance with Confiscation Orders imposed by the Crown Courts and the payment of Fixed Penalty tickets issued by police forces.
**Key purpose of the role**
Criminal Fines Collection and Enforcement (Enforcement) is the part of HMCTS responsible in the main for the collection and enforcement of financial penalties imposed by the criminal courts and the subsequent disbursement of funds. Financial penalties include fines, costs, victim surcharge, and compensation to victims of crime. HMCTS takes the recovery and enforcement of financial impositions very seriously and remains committed to ensuring impositions are paid. The courts will do everything within their powers to trace those who do not pay and use a variety of means to ensure the recovery of criminal fines and financial penalties. Money can be deducted from an offender's earnings or benefits. Other ‘upfront’ compliance actions include, increased use of telephone and text message chasing and use of tracing tools. Warrants can be issued instructing approved enforcement agents to seize and sell goods belonging to the offender. You will help deliver HMCTS’ responsibilities for the enforcement of Fines, Community Penalty Breach Warrants and other enforcement work.
**The key purpose of the role is to**
- Manage and plan the workload of a team which provides administrative support and excellent customer service to all stakeholders, judiciary, and management.
- Lead and manage a team of staff, ensuring that its members are organised, and fully skilled to meet their work objectives, using Lean TIBs, SOPs and other continuous improvement tools.
- To assist in the delivery of performance against targets.
**Key responsibilities**
- Lead a team of staff ensuring that its members are organised, and fully skilled to meet their work objectives. Effectively managing both team and individual performance, addressing any issues as they arise, in line with HR policy.
- Lead the implementation of efficient and consistent administrative practices, procedures and standards, implementing solutions to identified problems.
- Manage resources (including staff and facilities) to ensure excellent customer service to all stakeholders, judiciary and management.
- Monitor key performance areas, analysing performance trends and making recommendations for improvement to the Delivery Manager.
We are looking for resilient, resourceful, and adaptable individuals who can show they have the experience required to deliver in a fast-paced organisation and can thrive in an environment that is changing constantly.
You will need strong organisational and communication skills as well as being a good team player. You will demonstrate a strong ability to prioritise workloads, adapt to changing priorities and most importantly put the customer at the forefront of everything you do.
**Additional Information**
**Support When Applying**
The job holder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh.
Additional Information 1
**Vetting (Fixed Penalty Roles Only)**
All fixed penalty staff require access to the fixed penalty computer system Pentip in order to carry out their role successfully. Pentip is a national system and shared database used by both Enforcement and the Police, which primarily sits on the Police’s network. As with all Police system, Pentip users are required to be successfully vetted in order to access it. The vetting level required to access PentiP is Non-Police Personal Vetting (NPPV) Level 2. Any applicant offered the role will have to successfully pass NPPV Level 2 if they have not already done so to be accepted in the role.
**Working Arrangements & Further Information**
**Flexible working hours**
The Ministry of Justice offers a flexible working system in many offices.
**Benefits**
The MoJ offers a range of benefits:
**Annual Leave**
Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.
There is also a scheme to allow qualifying staff to b
-
Team Leader
5 months ago
Southend-on-Sea, United Kingdom Connect Worldwide Full timeWe are currently looking for fun and friendly team-leaders to join our team. If you're hard working and passionate the benefits of working for us here at Connect Worldwide are endless! - £14ph - £25ph PLUS Bonus - Employed Role - Holiday Pay inc. Average Bonuses - Workplace Pension - Travel/Accommodation Expenses Paid **Hours**:Permanent and Full-Time...
-
Team Leader
6 months ago
Southend-on-Sea, United Kingdom Compass Group Full timeWe're currently recruiting a dedicated Team Leader to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 30 hours per week. As a Team Leader, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that...
-
Care Team Leader
2 days ago
Southend-on-Sea, United Kingdom Sanders Senior Living Careers Full timeCare Team LeaderWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.Care Team LeaderCare Home: Beauleigh CourtHours per week: 36 - 48 hours per weekSalary: £13 an hourAbout the role:As a Care Team Leader at Sanders Senior Living,...
-
Nursery Team Leader
2 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Nursery People Full timeNursery Team Leader OpportunityWe are seeking a highly skilled and dedicated Nursery Team Leader to join our vibrant day nursery team in the Clapham area. As a Nursery Team Leader, you will play a key role in supporting the management team in the smooth day-to-day running of the nursery, ensuring compliance with all safeguarding and EYFS standards.Key...
-
Customer Team Leader
4 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom fish4.co - Jobboard Full timeCustomer Team Leader Job DescriptionWe're seeking a Customer Team Leader to join our team at Co-op. As a Customer Team Leader, you'll be responsible for leading the store team, coaching and supervising Customer Team Members, and delivering great customer service.Key Responsibilities:Provide friendly and thoughtful service to customers.Develop and implement...
-
Care Team Leader
5 months ago
Southend-on-Sea, United Kingdom National Care Group Full time**Job Description**: **Care Team Leader** Up to 35 hrs per week available £13.35 per hour (£24,297 per annum) **Do you dare to make a difference?** We know working in Social care is more than ‘just a job’. To us its playing a crucial role in enabling the people we support to live their best lives. Unlock your potential by joining our team as a Team...
-
Customer Team Leader
4 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Workingmums Full timeCustomer Team LeaderWe're looking for a Customer Team Leader to join our team at Co-op. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. You'll help lead the store team, coaching and supervising our Customer Team Members, and deputising for the Store Manager. You'll also deliver great customer service...
-
Barista Team Leader
4 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Costa Coffee Full timeBarista Team LeaderCosta Coffee is seeking a skilled Barista Team Leader to join our team. As a Barista Team Leader, you will be responsible for leading a team of baristas to deliver exceptional customer experiences and drive sales growth.Key Responsibilities:Lead a team of baristas to achieve sales targets and provide excellent customer serviceTrain and...
-
Team Leader- Automotive
2 months ago
Southend-on-Sea, United Kingdom Pertemps Full timeJob Title: Production Team Leader Location: Dagenham Salary: £39,000 Contract: Permanent Our client is a leading player in the automotive industry, committed to excellence in production and innovation. We are currently seeking a dynamic and experienced Team leaders to join their team and drive their manufacturing processes to new heights. Key...
-
Barista Team Leader
4 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Costa Coffee Full timeBarista Team Leader RoleCosta Coffee is seeking a skilled Barista Team Leader to join our team. As a Barista Team Leader, you will be responsible for leading a team of Baristas to deliver exceptional customer experiences and drive sales growth.Key ResponsibilitiesLead a team of Baristas to achieve sales targets and deliver exceptional customer serviceTrain...
-
Team Leader
5 months ago
Southend-on-Sea, United Kingdom Mecca Bingo Full time**Company Description** This is a fantastic opportunity to come and be a part of Mecca in one of our venues. As you will know Mecca is a leading operator of bingo clubs in the UK and our venues offer amazing great-value food, drink and live entertainment. Join us now for the chance to be part of an amazing team and be responsible for providing our...
-
Team Leader
5 months ago
Southend-on-Sea, United Kingdom Mecca Bingo Full time**Company Description** This is a fantastic opportunity to come and be a part of Mecca in one of our venues. As you will know Mecca is a leading operator of bingo clubs in the UK and our venues offer amazing great-value food, drink and live entertainment. Join us now for the chance to be part of an amazing team and be responsible for providing our...
-
Barista Team Leader
4 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Costa Coffee Full timeBarista Team Leader RoleWe're looking for a skilled Barista to take on a leadership role within our team. As a Barista Team Leader, you'll be responsible for supporting your colleagues in delivering exceptional customer experiences.Key ResponsibilitiesLead by example and demonstrate a passion for coffee and customer serviceSupport colleagues in achieving...
-
Barista Team Leader
4 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Costa Coffee Full timeBarista Team LeaderAt Costa Coffee, we're passionate about delivering exceptional customer experiences. As a Barista Team Leader, you'll play a key role in leading our team to achieve this goal.Key Responsibilities:Lead by example, demonstrating a passion for coffee and customer serviceDevelop and implement strategies to drive sales and improve customer...
-
Retail Team Leader
4 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Iceland Full timeJob Description:At Iceland, we're looking for a skilled Retail Team Leader to join our team. As a Retail Team Leader, you'll be responsible for managing availability across the store, driving sales, and providing fast and efficient service to our customers.Key Responsibilities:Manage store operations to ensure efficient service delivery.Drive sales growth by...
-
Customer Team Leader
6 months ago
Southend-on-Sea, United Kingdom Coop Full time**Customer Team Leader** - Location: 57 Sutton Road, Southend-on-Sea, SS2 5PB - Pay: £12.10 per hour + great benefits - Contract: 39 hours per week + regular overtime, permanent, full time - Working pattern: varied shifts including late evenings (store closing) and weekends, to be discussed at interview - Full training given- You must be aged 18 or over to...
-
Team Leader
5 months ago
Southend-on-Sea, United Kingdom Spire Healthcare Full time**Medical Records | Administration | Team Leader | Wellesley | Permanent | 37.5 hours per week | Competitive salary** Spire Wellesley Hospital are looking for an experienced Team Leader to join the team responsible for ensuring the smooth operation of our Medical Records function. Spire Wellesley Hospital has 3 Theatres (2 laminar flow) and an endoscopy...
-
Physiotherapist Team Leader
5 months ago
SOUTHEND-ON-SEA, United Kingdom Spire Healthcare Ltd Full time**Physiotherapist Team Leader | Physiotherapy | Band 7 | Southend | Full Time** **Spire Wellesley Hospital have an excellent opportunity for a highly skilled physiotherapist to join our team. This is a Team leader position, therefore the post holder must have excellent clinical competence and be able to lead and manage a team of Physiotherapists and support...
-
Sales Team Leader Essex
4 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom CCP Full timeAbout the RoleWe are seeking an experienced Contact Centre Team Leader to manage a team of Inbound Sales Agents. The ideal candidate will have a proven track record of working in a fast-paced, target-driven environment and experience working in a FCA regulated environment.Key ResponsibilitiesCoaching and development of staffMotivation and staff...
-
Team Leader
2 months ago
Southend-on-Sea, United Kingdom Fusion Lifestyle Full timeTeam Leader - Westcliff on SeaWe are now hiring Team Leaders Are you looking to develop in your Leisure Career? Do you have transferable skills and are you looking to work in a rewarding industry that brings health and wellbeing to your community? Then we have the role for you! Who We Are: Fusion Lifestyle has the mission to bring...