Administrative Officer

7 months ago


SouthendonSea, United Kingdom Ministry of Justice Full time

Salary 1
- £22,940

Number of jobs available 1
- 5

Detail of reserve list 1
- 12 Months

Region 1
- South East

City/Town 1
- Southend-on-Sea

Building/Site 1
- SOUTHEND-ON-SEA MAGISTRATES SOUTHEND-ON-SEA, SS2 6EG

Grade 1
- AO

Organisation Grade for MoJ 1
- AO

Post Type 1
- Permanent

Working Pattern 1
- Full Time, Part Time, Part Time/Job Share, Flexible Working

Role Type 1
- Operational Delivery

Job description 1

**AO Administrative Officer Enforcement**

**Proud to Serve. Proud to keep justice going.**

**Who Are We?**

Criminal Fines Collection and Enforcement (Enforcement) is a key function within HM Courts and Tribunal Service (HMCTS). Enforcement employs approximately 1,500 staff across 50 locations in England and Wales. We are responsible for making sure convicted parties comply with fines and other financial penalties imposed by the criminal courts. This department is also responsible for compliance with Confiscation Orders imposed by the Crown Courts and the payment of Fixed Penalty tickets issued by police forces.

**Key purpose of the role**

Criminal Fines Collection and Enforcement (Enforcement) is the part of HMCTS responsible in the main for the collection and enforcement of financial penalties imposed by the criminal courts and the subsequent disbursement of funds. Financial penalties include fines, costs, victim surcharge, and compensation to victims of crime. HMCTS takes the recovery and enforcement of financial impositions very seriously and remains committed to ensuring impositions are paid. The courts will do everything within their powers to trace those who do not pay and use a variety of means to ensure the recovery of criminal fines and financial penalties. Money can be deducted from an offender's earnings or benefits. Other ‘upfront’ compliance actions include, increased use of telephone and text message chasing and use of tracing tools. Warrants can be issued instructing approved enforcement agents to seize and sell goods belonging to the offender. You will help deliver HMCTS’ responsibilities for the enforcement of Fines, Community Penalty Breach Warrants and other enforcement work.

**Duties may include**:

- General administrative support
- Processing driving licences
- Opening post and sorting
- Taking telephone calls
- Working with stakeholders / public

We are looking for resilient, resourceful, and adaptable individuals who can show they have the experience required to deliver in a fast-paced organisation and can thrive in an environment that is changing constantly.

You will need strong organisational and communication skills as well as being a good team player. You will demonstrate a strong ability to prioritise workloads, adapt to changing priorities and most importantly put the customer at the forefront of everything you do.

**Civil Service benefits include**:

- Access to a generous Civil Service pension scheme.
- 25 Days holiday rising with service.
- 1 “Privilege” day holiday per year.
- Option to buy or sell up to three days leave each year.
- Benefits such as retail vouchers and discounts on a range of goods and services.
- Paid paternity, adoption, and maternity leave.
- Free annual sight tests for employees who use computer screens.
- Interest free season ticket and bicycle loans.

**Additional Information**

**Support When Applying**

The job holder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh.

Additional Information 1

**Vetting (Fixed Penalty Roles Only)**

All fixed penalty staff require access to the national fixed penalty computer system. Any applicant offered the role will have to successfully pass Non-Police Personal Vetting (NPPV) Level 2 to be appointed into the role.

**Working Arrangements & Further Information**

**Flexible working hours**

The Ministry of Justice offers a flexible working system in many offices.

**Benefits**

The MoJ offers a range of benefits:
**Annual Leave**

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

**Pension**

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

**Training**

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

**Networks**

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employe


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