Disability Benefits Officer

4 months ago


WaltononThames, United Kingdom PA Housing Full time

**Additional role requirements**:

- DBS
- Full Drivers Licence with access to your own vehicle

**A little bit about what we are looking for...**

You will also be responsible for building and maintaining relationships with external partners including local authorities and DWP.

We are happy to offer hybrid working with this role; You will be required to be in the office for around 2/3 days per week with the rest being from home, however please bear in mind we may need you to be in the office more within your probation and training. It's important to us that you feel fully ready and confident in the role before working from home. Of course if you'd prefer to be in the office more, then that is completely fine with us too

**Your responsibilities...**
- Assist residents with accessing all available disability benefits by identifying eligibility and assisting with claims including representation at appeal.
- To attend health and work capability assessments with residents.
- To identify current residents at risk due to Welfare Reform and to provide support to prepare for changes
- To sign-post residents to specialist debt support agency where required
- Achieve target for benefit gains for year
- To make a positive contribution in team meetings and one to one’s and take a proactive approach to identifying service improvements
- We recommend you read the full job description to get a really good understanding of what the role entails, you can find this as a downloadable attachment at the bottom of the advert._
- A strong knowledge of housing management
- Experience in a customer facing role
- Experience of working in a high pressure, customer-facing environment and achieving demanding performance targets
- Understanding of debt collection and legal processes
- Experience of IT systems for record keeping and report writing

**Disclosure and Barring Service**:
So why do we need to know this information? This role will be required to visit / support PA Housing residents in their own homes on a regular basis. Therefore we have a duty to our residents to ensure that we have taken precautions regarding who will be visiting them and representing PA Housing.

**AGENCIES: We know where you are if we need your support so please do not contact us.



  • Walton-on-Thames, United Kingdom PA Housing Full time

    **Additional role requirements**: - DBS - Full Drivers Licence with access to your own vehicle **A little bit about what we are looking for...** This is a challenging role, which requires first class communication and written skills. Customer welfare is key in everything we do, and customers are always at the forefront of our thinking. You will also be...


  • Walton-on-Thames, United Kingdom PA Housing Full time

    **Additional role requirements**: - DBS - Full Drivers Licence with access to your own vehicle **A little bit about what we are looking for...** This is a challenging role, which requires first class communication and written skills. Customer welfare is key in everything we do, and customers are always at the forefront of our thinking. You will also be...


  • Walton-on-Thames, United Kingdom PA Housing Full time

    **Additional role requirements**: - DBS - Full Drivers Licence with access to your own vehicle **A little bit about what we are looking for...** You will also be responsible for building and maintaining relationships with external partners including local authorities and DWP. We are happy to offer hybrid working with this role; You will be required to be...


  • Stoke-on-Trent, United Kingdom Disability Solutions Full time

    Job description **Welfare Benefits Caseworker for the Macmillan Benefits Advice Service.** **Role responsibilities**: The Staffordshire Macmillan Welfare Benefits Advice Service based at Disability Solutions West Midlands, supports people affected by cancer living in Staffordshire and Stoke-on-Trent. - You will be supporting people affected by cancer to...


  • Stoke-on-Trent, United Kingdom Disability Solutions Full time

    Job description **Role responsibilities**: - You will be supporting people with disabilities and their families to claim disability-related welfare benefits. - Help to challenge unfavourable benefit decisions in preparation for appeals. - Through your work, identify wider services and signpost / refer people with disabilities to teams and services that can...


  • Walton-on-Thames, Surrey, United Kingdom Wates Group Full time

    {"h1": "Resident Liaison Officer/ Administration Officer", "p": "At Wates Group, we are seeking a highly skilled Resident Liaison Officer/ Administration Officer to join our Responsive Maintenance division. As a key member of our team, you will be responsible for delivering exceptional customer service to our residents across multiple sites.Your key...


  • Walton-on-Thames, Surrey, United Kingdom Wates Group Full time

    {"h1": "Resident Liaison Officer/ Administration Officer", "p": "At Wates Group, we are seeking a highly skilled Resident Liaison Officer/ Administration Officer to join our Responsive Maintenance division. As a key member of our team, you will be responsible for delivering exceptional customer service to our residents across multiple sites.Your key...


  • Walton-on-Thames, Surrey, United Kingdom Wates Group Full time

    Job SummaryWe are seeking an experienced Resident Liaison Officer/ Administration Officer to join our Wates team within our Responsive Maintenance division. As a key member of our team, you will be responsible for delivering support to our residents across multiple sites.Key ResponsibilitiesEstablish and manage the Tenant/Customer/Resident Liaison Service...


  • Walton-on-Thames, Surrey, United Kingdom Wates Group Full time

    Job SummaryWe are seeking an experienced Resident Liaison Officer/ Administration Officer to join our Wates team within our Responsive Maintenance division. As a key member of our team, you will be responsible for delivering support to our residents across multiple sites.Key ResponsibilitiesEstablish and manage the Tenant/Customer/Resident Liaison Service...


  • Walton-on-Thames, United Kingdom Wates Group Full time

    The Vacancy We have an opportunity for a Resident Liaison Officer/ Administration Officer to join our Wates team within our Responsive Maintenance division. You will be working out of our Walton On Thames office on one of our social housing contracts, delivering support to our residents. Key Accountabilities will include: Set up, undertake...


  • Newark-on-Trent, United Kingdom Reach Learning Disability C.I.C Full time

    Reach Learning Disability Care CIC (Reach Care) is a Nottinghamshire based domiciliary care agency, registered with the **Care Quality Commission and have recently been rated as Outstanding**,and providing high-quality person-centred, one-to-one support to people with learning disability throughout the county and beyond. Are you a caring, enthusiastic,...


  • Walton-on-Thames, Surrey, United Kingdom Wates Group Full time

    The OpportunityWe are seeking an experienced Resident Liaison Officer/ Administration Officer to join our Wates team within our Responsive Maintenance division. This role will be based out of our Walton On Thames office, where you will be working on one of our social housing contracts, delivering support to our residents.Key ResponsibilitiesEstablish and...


  • Walton-on-Thames, Surrey, United Kingdom Wates Group Full time

    The OpportunityWe are seeking an experienced Resident Liaison Officer/ Administration Officer to join our Wates team within our Responsive Maintenance division. This role will be based out of our Walton On Thames office, where you will be working on one of our social housing contracts, delivering support to our residents.Key ResponsibilitiesEstablish and...


  • Walton-on-Thames, Surrey, United Kingdom Wates Group Full time

    The OpportunityWe are seeking an experienced Resident Liaison Officer/ Administration Officer to join our Wates team within our Responsive Maintenance division. This role will be based out of our Walton On Thames office, where you will be working on one of our social housing contracts, delivering support to our residents.Key ResponsibilitiesEstablish and...


  • Walton-on-Thames, Surrey, United Kingdom Wates Group Full time

    The OpportunityWe are seeking an experienced Resident Liaison Officer/ Administration Officer to join our Wates team within our Responsive Maintenance division. This role will be based out of our Walton On Thames office, where you will be working on one of our social housing contracts, delivering support to our residents.Key ResponsibilitiesEstablish and...


  • Walton-on-Thames, Surrey, United Kingdom Wates Group Full time

    The OpportunityWe are seeking an experienced Resident Liaison Officer/ Administration Officer to join our Wates team within our Responsive Maintenance division. This role will be based out of our Walton On Thames office, where you will be working on one of our social housing contracts, delivering support to our residents.Key ResponsibilitiesEstablish and...


  • Walton-on-Thames, Surrey, United Kingdom Wates Group Full time

    The OpportunityWe are seeking an experienced Resident Liaison Officer/ Administration Officer to join our Wates team within our Responsive Maintenance division. This role will be based out of our Walton On Thames office, where you will be working on one of our social housing contracts, delivering support to our residents.Key ResponsibilitiesEstablish and...

  • Office Manager

    2 weeks ago


    Walton-on-Thames, United Kingdom Reed Full time

    Office Manager Location: Walton on ThamesJob Type: Temporary (4 months with potential for permanency)Immediate Availability Required My client are seeking an experienced Office Manager for a temporary position with the potential to become permanent. The role is based within a charity in Walton on Thames and requires a candidate who can provide immediate...

  • Security Officer

    4 months ago


    Walton-on-Thames, United Kingdom Mitie Full time

    Job title: Retail Security Officer. Location: Walton On Thames & Surrounding areas. Pay rate: £11.95 an hour. Hours: Full and part time hours **Job Overview**: Mitie is looking for Retail security officers who can deliver exceptional customer service whilst creating a safe shopping environment, free from crime and the fear of crime for customers and...

  • Project Worker

    4 months ago


    Stoke-on-Trent, United Kingdom Disability Solutions Full time

    Job description **Role Responsibilities**: You will be delivering a unique and innovative information and advice-based support and enablement service for people with disabilities who are living complex and challenging lives: - Helping them to understand and identify the issues that are undermining their quality of life. - Exploring options for solutions,...