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Disability Benefits Officer

7 months ago

WaltononThames, United Kingdom PA Housing Full time

**Additional role requirements**:

- DBS
- Full Drivers Licence with access to your own vehicle

**A little bit about what we are looking for...**

You will also be responsible for building and maintaining relationships with external partners including local authorities and DWP.

We are happy to offer hybrid working with this role; You will be required to be in the office for around 2/3 days per week with the rest being from home, however please bear in mind we may need you to be in the office more within your probation and training. It's important to us that you feel fully ready and confident in the role before working from home. Of course if you'd prefer to be in the office more, then that is completely fine with us too

**Your responsibilities...**
- Assist residents with accessing all available disability benefits by identifying eligibility and assisting with claims including representation at appeal.
- To attend health and work capability assessments with residents.
- To identify current residents at risk due to Welfare Reform and to provide support to prepare for changes
- To sign-post residents to specialist debt support agency where required
- Achieve target for benefit gains for year
- To make a positive contribution in team meetings and one to one’s and take a proactive approach to identifying service improvements
- We recommend you read the full job description to get a really good understanding of what the role entails, you can find this as a downloadable attachment at the bottom of the advert._
- A strong knowledge of housing management
- Experience in a customer facing role
- Experience of working in a high pressure, customer-facing environment and achieving demanding performance targets
- Understanding of debt collection and legal processes
- Experience of IT systems for record keeping and report writing

**Disclosure and Barring Service**:
So why do we need to know this information? This role will be required to visit / support PA Housing residents in their own homes on a regular basis. Therefore we have a duty to our residents to ensure that we have taken precautions regarding who will be visiting them and representing PA Housing.

**AGENCIES: We know where you are if we need your support so please do not contact us.**

**Job Types**: Full-time, Permanent

**Salary**: £38,068.00 per year

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Walton-on-Thames