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Client Success Consultant

1 month ago

London, Greater London, United Kingdom FirstMind Full time

About the Opportunity

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We are seeking a Client Success Consultant to join our team in London. As a key member of our sales team, you will be responsible for ensuring client success and helping large and small organizations achieve their targets through personalized development conversations.

About FirstMind

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FirstMind is a leading provider of talent assessment and development tools, leveraging 43 cognitive studies and 9 behavioral studies from top universities. Our mission is to create a better understanding of people, their strengths, challenges, and motivation, and to help businesses make informed decisions.

Your Responsibilities

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As a Client Success Consultant at FirstMind, you will be responsible for:

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  • Understanding client needs and developing personalized solutions
  • Providing ongoing support and coaching to clients
  • Create powerful results for businesses and organizations through personal development and team workshops
  • Enhance FirstMind's materials and learning platforms to help companies succeed with our tool

Requirements

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To succeed in this role, you will need:

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  • Excellent communication and interpersonal skills
  • Ability to understand and analyse complex data
  • Genuine interest in learning to help others make better people decisions
  • Experience and keen interest in psychology, recruitment, behavior, sales, and coaching
  • UK, US, or EU work permit

Salary and Benefits

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We offer a competitive salary of £45,000 - £55,000 per annum, plus continuous training and opportunities for career growth.