Senior Enterprise Account Growth Manager

4 days ago


London, Greater London, United Kingdom Narvar Full time
Company Overview

Narvar is a leading provider of e-commerce solutions, serving over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages. Our clients include top brands such as Nike, Sonos, and GameStop.

Job Description

We are seeking an experienced Customer Success Manager to join our team. As an Enterprise Account Growth Manager, you will be responsible for owning the health and success of our largest customers from go-live through to renewal and expansion. Your goal will be to proactively engage with clients at the right times to demonstrate value and identify opportunities for growth and advocacy.

Required Skills and Qualifications
  • A minimum of 5+ years' experience as a Customer Success Manager at a SaaS company, working with demanding enterprise-size accounts.
  • Mastery in multitasking and juggling multiple accounts simultaneously with outstanding attention to detail.
  • Influence product, success, support, and sales teams to drive results.
Benefits

We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience. You will also have access to a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and generous paid time off.

Location

This role is based in San Francisco, Atlanta, London, or Bangalore. We welcome applicants from diverse backgrounds and are an equal-opportunity employer.



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