Retail Store Manager

5 days ago


King's Lynn, Norfolk, United Kingdom The National Trust Full time

About the Role

The National Trust is seeking a highly skilled and experienced Retail Store Manager to lead our retail team at Oxburgh Estate. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.

Key Responsibilities

  • Lead a team of retail staff and volunteers to deliver exceptional customer service and achieve sales targets
  • Develop and implement effective sales strategies to drive revenue growth and improve customer engagement
  • Manage stock levels, merchandise, and visual displays to maximize sales and customer satisfaction
  • Recruit, train, and develop a high-performing team to achieve business objectives
  • Monitor and analyze sales data to inform business decisions and drive continuous improvement

What We Offer

  • A competitive salary and benefits package, including a substantial pension scheme and free entry to National Trust places
  • Opportunities for career development and progression within the National Trust
  • A dynamic and supportive work environment with a strong focus on teamwork and collaboration
  • Flexible working arrangements to support work-life balance

Requirements

  • Proven experience in a retail management role, with a track record of driving sales growth and improving customer satisfaction
  • Excellent leadership and communication skills, with the ability to motivate and develop a high-performing team
  • Strong analytical and problem-solving skills, with the ability to interpret sales data and inform business decisions
  • Ability to work flexibly and adapt to changing business needs

About the National Trust

The National Trust is a conservation charity that protects and preserves historic sites and green spaces across the UK. We are committed to creating an inclusive and diverse workplace culture, where everyone feels valued and supported.


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