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Retail Store Operations Manager
2 months ago
Support the Store Team
We are seeking a highly motivated and experienced Retail Store Operations Manager to support the Store Manager in the day-to-day running of our retail stores. As a key member of the store team, you will play a vital role in achieving our business objectives and delivering exceptional customer service.
Key Responsibilities:
- Support the Store Manager in the development and delivery of the store business targets, in line with the strategic priorities for the area.
- Lead by Example and ensure that the store team delivers a great customer experience through leading, engaging, and inspiring the team.
- Operational Assistance - provide day-to-day operational assistance to the Store Manager, including supporting the team in achieving sales targets and KPIs.
- Team Development - coach and develop the store team to achieve high performance and support the Store Manager in identifying and developing talent within the team.
Requirements:
- Experience in a store management team, with a proven track record of achieving sales targets and KPIs.
- Leadership Skills - ability to lead and motivate a team to achieve high performance.
- Customer Service - passion for delivering exceptional customer service and leading by example.
- Operational Skills - ability to provide day-to-day operational assistance to the Store Manager.
What We Offer:
We are committed to equality in employment and growing a diverse workforce. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.
We are a Disability Confident Committed Employer. If you require any reasonable adjustments during the interview process, please let us know.
