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Retail Store Operations Manager

1 month ago

King's Lynn, Norfolk, United Kingdom Three UK Full time

Job Title: Retail Store Operations Manager

Job Summary: We are seeking a highly motivated and experienced Retail Store Operations Manager to join our team at Three UK. As a key member of our store management team, you will be responsible for supporting the running of our retail stores and achieving key performance indicators (KPIs).

Key Responsibilities:

  • Support the Store Manager in achieving KPIs and delivering a great customer experience
  • Lead by example and ensure that all team members provide unbeatable customer service
  • Coaching and developing team members to achieve high performance
  • Provide day-to-day operational assistance to the Store Manager

Requirements:

  • Experience working in a store management team to organise and support a team
  • A passion for customer service and leading by example
  • Experience working to and exceeding sales targets and KPIs
  • Experience managing a team and focusing on development

About Us: We are a Disability Confident Committed Employer and value diversity and inclusion in the workplace. We are committed to equality in employment and growing a diverse workforce.