Retail Store Manager
1 week ago
About the Role
The National Trust is seeking a highly skilled and experienced Retail Store Manager to lead our retail team at Oxburgh Estate. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.
Key Responsibilities
- Lead a team of retail staff and volunteers to deliver exceptional customer service and achieve sales targets
- Develop and implement effective sales strategies to drive revenue growth and improve customer engagement
- Manage stock levels, merchandise displays, and visual merchandising to create an attractive and inviting retail environment
- Recruit, train, and develop a high-performing team to meet business objectives
- Monitor and analyze sales data to inform business decisions and optimize retail operations
What We Offer
- A competitive salary and benefits package, including a substantial pension scheme and free entry to National Trust places
- Opportunities for career development and progression within the National Trust
- A dynamic and supportive work environment with a strong focus on teamwork and collaboration
- Flexible working arrangements to support work-life balance
Requirements
- Proven experience in retail management, with a track record of driving sales growth and improving customer satisfaction
- Excellent leadership and communication skills, with the ability to motivate and develop a high-performing team
- Strong analytical and problem-solving skills, with the ability to interpret sales data and make informed business decisions
- Ability to work flexibly, including weekends and bank holidays
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