Customer Experience Manager

3 days ago


Nottingham, Nottingham, United Kingdom Relocruitment Full time

About This Opportunity

We are seeking a skilled individual to join our team as a Removals Operations Coordinator.

The ideal candidate will have strong customer service experience and a passion for delivering exceptional results.

Key Responsibilities:

  • Manage customer relationships and resolve any issues that may arise.
  • Provide detailed information about removals and storage services to meet customer needs.
  • Collaborate with colleagues to identify opportunities to improve customer satisfaction and increase revenue.
  • Upsell relevant services to enhance customer experience and drive business growth.
  • Proactively follow up with customers to ensure their needs are met and they are satisfied with the service.

About Our Company

We specialise in relocation solutions and work with award-winning removals firms to deliver exceptional results.

Estimated Salary: $55,000 per annum



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