Nespresso Customer Experience Manager

1 week ago


Nottingham, Nottingham, United Kingdom Nestlé SA Full time

Nespresso is seeking a skilled Customer Experience Manager to join our team in Nottingham. As a key member of our sales team, you will be responsible for delivering exceptional customer service and promoting our unique brand experience.

About the Role

This is an exciting opportunity to join our dynamic team as a Customer Experience Manager. You will be responsible for:

  • Ensuring a premium customer experience through exceptional customer service and excellent delivery of all elements of boutique performance.
  • Welcoming customers to the boutique and adapting to meet their needs.
  • Being a proud and passionate brand ambassador of Nespresso.
What We Offer

We offer a competitive salary of £12 per hour, plus potential bonus and excellent benefits package, including a pension scheme and up to 10% bonus. You will also have the opportunity to develop your skills and career within our company.

Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • A strong understanding of the retail and competitive environment in which Nespresso operates.
  • Ability to rapidly build strong working relationships with customers.


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