Customer Support and Experience Manager
5 days ago
Customer Support and Experience Manager
About the Role:This role involves providing exceptional customer support and experience to clients of Harper Finance.
Estimated Salary:£31,000 - £36,000 per annum
Main Responsibilities:- To provide high-quality customer service to clients.
- To handle customer inquiries and concerns via phone and email.
- To maintain accurate records of customer interactions.
- To collaborate with internal teams to resolve customer issues.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Basic knowledge of Microsoft Excel.
- Good time management skills.
- A competitive salary and benefits package.
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- A generous leave policy.
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Customer Experience Manager
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Customer Experience Manager
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Customer Experience Strategist
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Customer Experience Specialist
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Customer Experience Lead
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Customer Experience Marketing Lead
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