Customer Support and Experience Manager

5 days ago


Nottingham, Nottingham, United Kingdom Harper Finance Full time
Job Title:

Customer Support and Experience Manager

About the Role:

This role involves providing exceptional customer support and experience to clients of Harper Finance.

Estimated Salary:

£31,000 - £36,000 per annum

Main Responsibilities:
  • To provide high-quality customer service to clients.
  • To handle customer inquiries and concerns via phone and email.
  • To maintain accurate records of customer interactions.
  • To collaborate with internal teams to resolve customer issues.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Basic knowledge of Microsoft Excel.
  • Good time management skills.
Our Offer:
  • A competitive salary and benefits package.
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A generous leave policy.


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