Software Support Specialist

4 weeks ago


Milton Keynes, Milton Keynes, United Kingdom Endeavour Recruitment Solutions Full time

Endeavour Recruitment Solutions is seeking a skilled Software Support Specialist to join our client's Technical Support team in Buckinghamshire. The successful candidate will work alongside the engineering team to provide technical support to customers and partners via telephone and email.

The ideal candidate will have a degree in Computer Science or a related engineering discipline, with a minimum of 2 years' programming experience in Java, Python, C#, or Bash. They will also have technical customer support experience and the ability to troubleshoot basic computer hardware and software.

Key responsibilities will include:

  • Logging and reviewing incoming technical support inquiries
  • Demonstrating creative problem-solving skills
  • Providing on-site customer support and undertaking national and international travel as required
  • Assisting R&D teams with developing and testing new products
  • Helping to write QA test applications

Our client is a UK-based manufacturer of hardware and software for the telecommunications market with international scope. They offer a fantastic career opportunity for an enthusiastic and technically-minded individual who enjoys working with customers building converged network communication.



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