Customer Service Representative
6 days ago
About the Role:
We are seeking a dedicated and customer-focused individual to join our store team as a Sales Associate. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and working collaboratively with colleagues to achieve sales targets.
Key Responsibilities:
- Provide excellent customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
- Maintain a high level of product knowledge, staying up-to-date on new products, promotions, and services.
- Work effectively as part of a team, supporting colleagues and contributing to a positive store environment.
- Process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
- Participate in visual merchandising, maintaining an attractive and appealing store display.
- Meet or exceed sales targets, identifying opportunities to increase sales and improve customer satisfaction.
Requirements:
- A passion for delivering exceptional customer service and building strong relationships with customers.
- The ability to work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently.
- Strong communication and interpersonal skills, able to work collaboratively with colleagues and management.
- A basic understanding of mathematics and attention to detail, ensuring accurate transactions and inventory management.
- A willingness to learn and adapt to new processes and procedures.
What We Offer:
- A competitive hourly rate of £12.02 (rising to £13.15 within the M25), plus additional payments based on location and skills.
- Opportunities for career progression and professional development within Tesco.
- A comprehensive benefits package, including holiday pay, pension scheme, and life insurance.
- A fun and supportive work environment, with opportunities to participate in team-building activities and community events.
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