IT Applications Service Manager

1 month ago


Tooting Bec, Greater London, United Kingdom Wales Medicines Strategy Group Full time

We are seeking a highly skilled IT Applications Service Manager to join our team at Wales Medicines Strategy Group. The successful candidate will be responsible for managing the operational delivery of the Application Service, SLA management, supplier relationship management, contract management, and delivery to ensure an efficient and customer-focussed service.

The ideal candidate will have extensive experience of working with clinicians/stakeholders, senior managers, and other staff to improve service management. They will also have experience in communicating complex issues to a wide audience and a high degree of commercial awareness with IT Applications procurement experience, ideally in the NHS.

The role would be part of the IDT Applications Team, managing the operational delivery of the Application Service, SLA management, supplier relationship management, contract management, and delivery to ensure an efficient and customer-focussed service.

The successful candidate will be responsible for:

  • Managing the operational delivery of the Application Service
  • SLA management
  • Supplier relationship management
  • Contract management
  • Delivery to ensure an efficient and customer-focussed service

We expect all our staff to share the values that are important to the trust – being excellent, kind, responsible, and respectful – and behave in a way that reflects these.



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