Customer Service Representative
4 weeks ago
We are seeking a dedicated and enthusiastic Customer Service Representative to join our Tesco team. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.
Key Responsibilities- Provide outstanding customer service, greeting customers with a smile and serving them with pride
- Build rapport with customers, ensuring they have a great shopping experience
- Take the initiative to make decisions that are right for our customers
- Work collaboratively with colleagues to create a positive and inclusive team environment
- Be knowledgeable about our store's performance and understand the part you play in driving sales and service
- A passion for delivering great service and building strong relationships with customers
- The ability to work well within a team and communicate openly with colleagues
- Initiative and decision-making skills to ensure excellent customer service
- A commitment to maintaining a positive and inclusive team environment
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
At Tesco, we're committed to creating a workplace that's inclusive and respectful for all colleagues. We welcome applications from candidates who share our values and are passionate about delivering exceptional customer service.
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