Claims Resolution Expert

2 days ago


Newcastle under Lyme, Staffordshire, United Kingdom KPI Recruiting Full time
Job Description

We are looking for a Claims Resolution Expert to join our team at KPI Recruiting. As a key member of our claims department, you will be responsible for managing a caseload of insurance claims across multiple clients.

The successful candidate will have prior experience in customer service, with a focus on preventing and resolving complaints. A strong understanding of the insurance industry, specifically household insurance, is also essential.

In this role, you will oversee all stages of the claims process from initiation to resolution, responding to inquiries from customers, clients, and suppliers in a timely manner.

What You'll Be Doing:

  • Managing a caseload of insurance claims across multiple clients
  • Overseeing all stages of the claims process from initiation to resolution
  • Responding to inquiries from customers, clients, and suppliers in a timely manner
  • Assuming responsibility for a key aspect of the customer experience throughout their insurance claim journey

We estimate the salary for this position to be around £22,500 - £25,000 per annum, depending on experience.



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