Customer Experience Lead

Job DescriptionCustomer Experience DirectorFinancial ServicesLead the way in delivering exceptional customer experiences and drive positive business results across all product lines.Key Responsibilities:Define, measure, and optimise key customer outcomes including satisfaction, retention, loyalty, and advocacy in line with Consumer Duty regulations.Ensure...

Customer Experience and Service Excellence LeadWe are seeking a highly skilled and experienced Customer Experience and Service Excellence Lead to join our team at Willow Resourcing Limited.The ideal candidate will have a proven track record in Customer Experience management within the Financial Services sector, with a deep understanding of customer needs,...

Job DescriptionChief Customer Experience OfficerFinancial ServicesWe are seeking a passionate and experienced Chief Customer Experience Officer to lead our customer experience strategy and drive positive business results across all our product lines.You will be responsible for defining, measuring and optimising key customer outcomes including satisfaction,...

Customer Experience Leader OpportunityWe are seeking a seasoned Customer Experience leader to join our team at Willow Resourcing Limited. As Head of Customer Experience and Outcomes, you will be responsible for driving positive customer experiences and business results across all our product lines.Key Responsibilities:Lead the improvement of customer...

Fancy working for a business that prioritizes customer experience and positive outcomes?You will oversee the management of complaints and regulatory escalations, focusing on fair customer resolutions.Additionally, you will analyze data-driven insights on customer behavior, pain points, and trends to improve processes and optimize customer journeys.To be...

At Policy Expert, we're committed to delivering outstanding service to our customers. As a customer-focused business, we're looking for a dynamic and strategic senior leader to join our team as the Head of Customer Outcomes.Key Responsibilities:Develop and execute the customer outcomes strategy aligned with business goals and regulatory requirements.Oversee...

Job TitleFlex ManagerCompany OverviewEG Group's KFC restaurants serve finger-lickin' good chicken to customers worldwide. With a focus on excellence, we strive to create memorable experiences for our guests. We're seeking a talented Flex Manager to drive restaurant performance and customer satisfaction.Role DescriptionThis key position involves overseeing...

About the RoleKPI Recruiting Ltd is seeking a reliable Package Handler to join our client based in Eurocentral, a leading transport company offering flexible and reliable services to their local and national customers.Working Hours and PayThis role offers ongoing opportunities for Package Handlers. The working hours are Monday-Sunday, with varying start...

Customer Sales RepresentativeWe're seeking a skilled Customer Sales Representative to join our team at Halfords. As a key member of our sales team, you'll be responsible for delivering exceptional customer service and driving sales growth.Key Responsibilities:Provide outstanding customer service and support to customersMeet and exceed sales targets through...

About the RoleAt Willow Resourcing Limited, we are seeking an exceptional individual to join our team as a Director of Customer Advocacy.About YouYou will have a proven track record in managing customer experience within the Financial Services sector.Your Key ResponsibilitiesWe are looking for someone who can oversee data-driven insights on customer...

About This RoleWe are seeking an enthusiastic and self-motivated individual to join our team as a Delivery Postie with Driving. As a key member of our team, you will be responsible for delivering packages and mail to customers in a timely and efficient manner.Key ResponsibilitiesDelivering packages and mail to customers in a timely and efficient...

Customer Service Representative OpportunityNorth Lanarkshire Council is seeking a skilled Customer Service Representative to join our team in the Customer Service Hub. As a key point of contact for our customers, you will be responsible for responding to a wide range of enquiries related to council services.Key Responsibilities:Respond to customer enquiries...

Job Summary:We are seeking a highly skilled Customer Retention Strategist to join our team at Resideo. As an EMEA Loyalty Program Manager, you will be responsible for developing and executing a comprehensive communications strategy for our UK Pro PERKS program.Key Responsibilities:Develop and implement a communications strategy to drive customer retention...

Job Summary:We are seeking a highly skilled Customer Retention Strategist to join our team at Resideo. As an EMEA Loyalty Program Manager, you will be responsible for developing and executing the communications strategy, managing enrolment processing, and driving customer retention activities for our United Kingdom Pro PERKS program.Key...

About the RoleWe are seeking a talented Customer Consultant to join our Virgin Money team in Motherwell. As a Customer Consultant, you will be the face and voice of our brand, providing exceptional customer service and helping customers achieve their financial goals.About YouTo be successful in this role, you will have a genuine passion for delivering...

About the RoleWe're seeking a skilled Customer Sales Advisor to join our team. As a key member of our sales team, you'll provide exceptional customer service, build relationships, and achieve sales targets.Key ResponsibilitiesDeliver outstanding customer service, ensuring every customer leaves satisfied.Become knowledgeable about our products and services,...

Job SummaryWe are seeking a skilled Customer Service Representative to join our team. As a key member of our support staff, you will be responsible for delivering exceptional customer experiences and providing top-notch support to our clients.

Job Summary:We are seeking a skilled Customer Retention Specialist to join our team at Resideo. As an EMEA Loyalty Marketing Manager, you will be responsible for developing and executing the communications strategy, managing enrolment processing, and driving customer retention activities for our United Kingdom Pro PERKS program.Key Responsibilities:Develop...

About the RoleWe are seeking a Customer Service Associate to join our team at Asda. As a Service Colleague, you will be responsible for providing excellent customer service and working across various departments to ensure the efficient running of our stores.Your Key ResponsibilitiesDelivering great customer service and experiencesWorking across multiple...

Job Title: Training and Development LeadBecome a part of Blue Arrow - Derby’s team as a Training and Development Lead to drive technical training across the full portfolio of company brands and products.About the Role:Deliver technical training to enhance product sales.Ensure compliance with industry and business health and safety processes.Maintain...