Director of Customer Advocacy

Customer Experience Leader OpportunityWe are seeking a seasoned Customer Experience leader to join our team at Willow Resourcing Limited. As Head of Customer Experience and Outcomes, you will be responsible for driving positive customer experiences and business results across all our product lines.Key Responsibilities:Lead the improvement of customer...

Clyde Valley Housing Association is a Registered Social Landlord with a rich history of serving our community. As a Customer Service Advocate, you will be at the forefront of delivering top-notch service to our customers, ensuring they receive the support and care they deserve.With an estimated annual salary of £26,000 - £32,000, this role offers a...

Customer Experience and Service Excellence LeadWe are seeking a highly skilled and experienced Customer Experience and Service Excellence Lead to join our team at Willow Resourcing Limited.The ideal candidate will have a proven track record in Customer Experience management within the Financial Services sector, with a deep understanding of customer needs,...

Fancy working for a business that prioritizes customer experience and positive outcomes?You will oversee the management of complaints and regulatory escalations, focusing on fair customer resolutions.Additionally, you will analyze data-driven insights on customer behavior, pain points, and trends to improve processes and optimize customer journeys.To be...

Are you an experienced senior Compliance specialist looking for a new challenge in the Financial Services arena?We have a fantastic opportunity for a Compliance Director to join our team at Willow Resourcing.About the role:Design and implement a forward-thinking, comprehensive 1st Line Compliance strategyManage a small, dedicated 1st Line Compliance...

Key Responsibilities:Identify and develop new business opportunities within the engineering component sector.Engage with senior engineering and director-level clients to understand their business needs and provide tailored solutions.Build relationships with key stakeholders to deliver exceptional customer service and drive business growth.Collaborate with...

As a Housing Liaison Coordinator at Clyde Valley Housing Association, you will play a vital role in delivering exceptional customer service and performance. Our subsidiary provides factoring services and builds for mid-market rent and sale, catering to over 4200 homes with a pipeline to build 600 more.The estimated annual salary for this position is £25,000...

At Clyde Valley Housing Association, we are committed to creating a better future for our customers and communities. As a Part-time Residential Officer, you will join a talented team of professionals dedicated to making a difference in the lives of others.The estimated annual salary for this position is £24,000 - £29,000, reflecting your skills and...

Thank you for your interest in the position of Chief Executive Officer at Lanarkshire Housing Association.We are seeking a visionary leader to drive the strategic direction of our organisation, ensuring we deliver high-quality services and support to our customers.As Chief Executive Officer, you will lead the organisation, working closely with the Leadership...

**Job Description:**Community Delivery ManagerWe are seeking a highly skilled Community Delivery Manager to join our team on a 3-month Fixed Term Contract. As a key member of our evolving team, you will be responsible for ensuring customer and client satisfaction in the final mile of the parcel journey.The ideal candidate will have previous experience in...

We are seeking a highly skilled and motivated Final Mile Delivery Specialist to join our team. This exciting opportunity is for a 3-month Fixed Term Contract.This role is responsible for driving continuous performance through successful capacity management and round coverage across delivery units. You will work closely with self-employed and SE+ couriers to...

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Join us as a Customer Service - Personal Banker in Motherwell - You’ll be...

Job DescriptionWe are seeking a highly skilled Community Delivery Manager to join our team at Evri. As a key member of our operations team, you will be responsible for ensuring the successful delivery of parcels to our customers.Key Responsibilities:Drive continuous performance improvement across delivery units through the engagement of self-employed and SE+...

We have an exciting opportunity for a full-time, permanent Finance Assistant to join the finance team at our Link Park, Motherwell site. As part of the finance team, the main purpose of this position will be to support the business, its internal and external Customers and all other stakeholder in any aspect of the finance function as determined by the...

**About us** Kirkton Controls Ltd is a small business in Motherwell. We are professional, agile, and our goal is to Kirkton Controls are a Lanarkshire based company that specialises in the design, manufacture, installation and commissioning of Electrical Control Panels, Motor Control Centres, LV Switchboards and Control Systems incorporating: Variable Speed...

**Role**: Fuelcards Stock Controller **Location**: Motherwell **Reports to**: Finance Manager **Salary**:£30,000 to £33,000 PA **Hours**: Monday to Friday, 8am to 5pm (40 hours per week). Flexibility is required. - Please note this role is within a finance team function and will not involve physically counting stock* **Who we are**: Fleetmaxx...